[Veritas-bu] VM backup hangs after snapshot - Second part of the job nev

I am trying to backup a Windows 2003 R2 VM using Vmware vcenter server 4.0 and Netbackup 6.5.3. VCB proxy is setup on Windows master/ media server. We have other VMs that are getting backed up without any issues so I know that the setup is working fine. Backup job is hanging after snapshot backup on two VMs. I have tried to run the job manually with one VM at a time with the same result. I have verified that disk space is not an issue on the ESX host and on the Backup proxy.

Below is information from the detailed status tab of the backup job.

10/6/2009 11:08:10 AM - begin Parent Job

10/6/2009 11:08:10 AM - begin Flash Backup Windows , Start Notify Script

10/6/2009 11:08:11 AM - started process RUNCMD (4760)

Status 0

10/6/2009 11:08:11 AM - end Flash Backup Windows , Start Notify Script; elapsed time: 00:00:01

10/6/2009 11:08:11 AM - begin Flash Backup Windows , Step By Condition

Status 0

10/6/2009 11:08:11 AM - end Flash Backup Windows , Step By Condition; elapsed time: 00:00:00

10/6/2009 11:08:11 AM - begin Flash Backup Windows , Read File List

Status 0

10/6/2009 11:08:11 AM - end Flash Backup Windows , Read File List; elapsed time: 00:00:00

10/6/2009 11:08:11 AM - begin Flash Backup Windows , Create Snapshot

10/6/2009 11:08:11 AM - started process bpbrm (10252)

Snapshot gets copied back to the VCB proxy server but the second part of the job where the snapshot is backed up never starts and as a result the parent job just hangs and never finishes.

Any help or suggestions would be appreciated.

Thanks

Simrat

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[Veritas-bu] VM backup hangs after snapshot - Second part of the job never starts