Re: [Veritas-bu] Java GUI Console Issues (RESOLUTION)

Only read the post quickly but have you added an alias using nbemmcmd ?

bash-3.00# nbemmcmd -machinealias
NBEMMCMD, Version:6.5.3
The following option is required and was not specified:
machinetype
Usage:
nbemmcmd -machinealias [-brief]
[-addalias -alias <string> -machinename <string>]
[-deletealias -alias <string>]
[-deleteallaliases -machinename <string>]
[-getaliases -machinename <string>]
-machinetype <api | app_cluster | cluster | master | media | ndmp >
Command did not complete successfully.
bash-3.00#

"Rosenkoetter, Gabriel" <Gabriel.Rosenkoetter AT radian DOT biz>
Sent by: veritas-bu-bounces AT mailman.eng.auburn DOT edu

24/09/2009 06:26 AM

To	"Rosenkoetter, Gabriel" <Gabriel.Rosenkoetter AT radian DOT biz>, "Rusty.Major AT sungard DOT com" <Rusty.Major AT sungard DOT com>, "veritas-bu AT mailman.eng.auburn DOT edu" <veritas-bu AT mailman.eng.auburn DOT edu>
cc
Subject	Re: [Veritas-bu] Java GUI Console Issues (RESOLUTION)

Actually, as I was looking over some stale-but-still-open cases I have with Symantec earlier today, I realized that my snark may be misplaced.

There are certain places where NBU will insist on using the shortname for a master or media server, because that's how it's stored in EMM, even if a given host lists the master and media servers in its local configuration by FQDN. The circumstance that I've run into is when trying to perform backups of Active Directory servers with the "granular recovery" option enabled: the majority of System State was simply not backed up, the cause for which came down to the client retrieving the name of the master server to which to send the granular data through EMM (rather than its own config) and then being unable to contact that master server because it cannot resolve the FQDN of the master server that, from AD's point of view, lives in a different "domain" and, for reasons I'll never fully understand, AD has naming and security policy intertwined in such a way that it breaks things to have a given domain controller appear in a domain controlled by some other DC. So then no data got sent without enabling the client side to resolve short names into the "outside" domain in some way.

(And, of course, I was kidding anyway, Rusty. Just so that part's clear. :^>)

--
Gabriel Rosenkoetter
Radian Group Inc, Senior Systems Engineer
gabriel.rosenkoetter AT radian DOT biz, 215 231 1556

From: Rosenkoetter, Gabriel
Sent: Wednesday, September 23, 2009 12:58 PM
To: 'Rusty.Major AT sungard DOT com'; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Java GUI Console Issues (RESOLUTION)

... or you could fix your broken DNS. ;^>

--
Gabriel Rosenkoetter
Radian Group Inc, Senior Systems Engineer
gabriel.rosenkoetter AT radian DOT biz, 215 231 1556

From: Rusty.Major AT sungard DOT com [mailto:Rusty.Major AT sungard DOT com]
Sent: Wednesday, September 23, 2009 11:57 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Java GUI Console Issues (RESOLUTION)

I just completed another upgrade from 5.1 to 6.5 and ran into another issue with getting the Java GUI Console to operate. I ended up adding the FQDN as an alias to the shortname in my hosts file and the problem went away. I would also recommend this as a first step for any issues you have with the Java GUI, such as some panels not working, blank screens after logging in, etc.

Just wanted to put this out there in case someone else had issues as it sure is frustrating to complete an upgrade successfully, only to have problems with the Java Console.

Rusty Major, MCSE, BCFP, VCS ▪ Sr. Storage Engineer ▪ SunGard Availability Services ▪ 757 N. Eldridge Suite 200, Houston TX 77079 ▪ 281-584-4693
Keeping People and Information Connected® ▪ http://availability.sungard.com/
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