I had similar issues with short names randomly popping up in my
6.5.3 environment. In case this helps, here is how to change to the FQDN
within EMM:
First, get a listing of the hosts in the EMM database:
1) nbemmcmd -listhosts
NBEMMCMD, Version:6.5.3
The following hosts were found:
server master01.bos.ralph.net
master master01.bos.ralph.net
media media01
Command completed successfully.
Next, run the rename command:
2) nbemmcmd -renamehost -machinename media01 -machinetype media -newmachinename
media01.bos.ralph.net
Confirm the change was implemented:
3) nbemmcmd -listhosts
NBEMMCMD, Version:6.5.3
The following hosts were found:
server master01.bos.ralph.net
master master01.bos.ralph.net
media media01.bos.ralph.net
Command completed successfully.
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Rosenkoetter,
Gabriel
Sent: Wednesday, September 23, 2009 13:27
To: Rosenkoetter, Gabriel; Rusty.Major AT sungard DOT com;
veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Java GUI Console Issues (RESOLUTION)
Actually,
as I was looking over some stale-but-still-open cases I have with Symantec
earlier today, I realized that my snark may be misplaced.
There
are certain places where NBU will insist on using the shortname for a master or
media server, because that's how it's stored in EMM, even if a given host lists
the master and media servers in its local configuration by FQDN. The
circumstance that I've run into is when trying to perform backups of Active
Directory servers with the "granular recovery" option enabled: the
majority of System State was simply not backed up, the cause for which came
down to the client retrieving the name of the master server to which to send
the granular data through EMM (rather than its own config) and then being
unable to contact that master server because it cannot resolve the FQDN of the
master server that, from AD's point of view, lives in a different
"domain" and, for reasons I'll never fully understand, AD has naming
and security policy intertwined in such a way that it breaks things to have a
given domain controller appear in a domain controlled by some other DC. So then
no data got sent without enabling the client side to resolve short names into
the "outside" domain in some way.
(And,
of course, I was kidding anyway, Rusty. Just so that part's clear. :^>)
--
Gabriel
Rosenkoetter
Radian
Group Inc, Senior Systems Engineer
gabriel.rosenkoetter AT radian DOT biz,
215 231 1556
From: Rosenkoetter,
Gabriel
Sent: Wednesday, September 23, 2009 12:58 PM
To: 'Rusty.Major AT sungard DOT com'; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Java GUI Console Issues (RESOLUTION)
...
or you could fix your broken DNS. ;^>
--
Gabriel
Rosenkoetter
Radian
Group Inc, Senior Systems Engineer
gabriel.rosenkoetter AT radian DOT biz,
215 231 1556
From:
Rusty.Major AT sungard DOT com [mailto:Rusty.Major AT sungard DOT com]
Sent: Wednesday, September 23, 2009 11:57 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Java GUI Console Issues (RESOLUTION)
I just
completed another upgrade from 5.1 to 6.5 and ran into another issue with
getting the Java GUI Console to operate. I ended up adding the FQDN as an alias
to the shortname in my hosts file and the problem went away. I would also
recommend this as a first step for any issues you have with the Java GUI, such
as some panels not working, blank screens after logging in, etc.
Just wanted to
put this out there in case someone else had issues as it sure is frustrating to
complete an upgrade successfully, only to have problems with the Java Console.
Rusty
Major, MCSE, BCFP, VCS
▪ Sr. Storage Engineer ▪ SunGard Availability Services ▪ 757 N. Eldridge Suite
200, Houston TX 77079 ▪ 281-584-4693
Keeping People
and Information Connected® ▪ http://availability.sungard.com/
P Think
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