Welcome to the club!!!!
If you have this problem
gain, go threw this process: http://seer.entsupport.symantec.com/docs/283326.htm
Do not worry if the
technote is for media, it works for drives also.
Careful, not to deallocate
drives that are really in use.
Hope that this will help
you.
Stefanos
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of WEAVER, Simon (external)
Sent: Thursday, September 17, 2009
1:11 PM
To: smpt1 AT peppas DOT gr;
VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] SL500
with NetBackup 6.5.3 - Tapes Remain in drive
Hi
I tried this earlier, with no success.
In the end, I removed the drive
physically, and done a media inventory again.
however, NetBackup was still complaining
the drive was in use, even though it wasnt!
I ended up Shutting down the Services and restarting.
Seems drastic !
Simon
From:
smpt [mailto:smpt1 AT peppas DOT gr]
Sent: Thursday, September 17, 2009
9:39 AM
To: WEAVER, Simon (external);
VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] SL500
with NetBackup 6.5.3 - Tapes Remain in drive
Hi,
First use vmoprcmd
–reset <drive index>. This will unload the drive and move it to the
right place.
If vmoprcmd fail you can
use robtest.
Robtest cut the
connection between the library and netbackup but if you do not forget it open,
netbackup will queue all commands and send it when the connection reestablish.
The drives will not go into AVR mode if you do one move at a robtest session.
Check the system messages
of the robotic controller and see if netbackup send the move commands to the
library after the backup. (you may have to start the ltid with –v.
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of WEAVER, Simon (external)
Sent: Thursday, September 17, 2009
11:21 AM
To: VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] SL500 with
NetBackup 6.5.3 - Tapes Remain in drive
All
Anyone got one of these so called enterprise robots?
Have to admit, I am finding this to be a poor mans choice of
a Tape Robotic solution, especially after coming from an Enterprise ESL !
Occasionly, tapes remain in the drive. no errors are logged
in system, application, or bptm logs.
Everything looks fine. On the RARE occasion, if this happened
on the ESL, I can use Command View to move tape back to its own location, or
from the front end panel!
Great stuff! With this device... nowt !!! Even the Java GUI
seems poor!
I could try with RobTest, but do not want to try with backups
running !
Any other ideas? Feedback would be grateful especially those
that have this device..... after all it could just be my feelings that the
SL500 is bad, but others may view it as good!
Regards
Simon
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