Here is a little not that I have about how to troubleshoot ACSLS, hope it can
help.
Grab logs: # .//export/home/ACSSS/diag/bin/get_data.sh
1) Check the /var/adm/syslog/syslog.log for ACSD orAVRD errors.
2) View the acsssi event.log for failures (windows)
3) Look to see if /usr/openv/volmgr/vm.conf file has been changed (addition or
deletion of ACS directives.)
4) Initiate a ping between the Media Server and ACS - Typically the problem is
not that easy...
5) Run these commands and see if they return errors
rpcinfo {acsls_hostname} > /tmp/rpcinfo.acsls
rpcinfo -t {acsls_hostname} 30031 2 > /tmp/rpcinfo-t.2
rpcinfo -t {acsls_hostname} 30031 1 > /tmp/rpcinfo-t.1
See if this command returns information.
# rpcinfo
If no information is returned, this may mean that rpcbind is not running on
that server.
Relevant NetBackup logs:
/usr/openv/volmgr/debug/daemon
/usr/openv/volmgr/debug/reqlib
/usr/openv/volmgr/debug/acsssi
Turn on 'csi' tracing on the ACSLS server.
Review these ACS logs.
/export/home/ACSSS/log/acsss_event.log
/export/home/ACSSS/log/acsss_trace.log
regards
-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of pfwhufc
Sent: Tuesday, August 18, 2009 9:47 AM
To: VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU
Subject: [Veritas-bu] ACSLS issue
I have 2 servers that connect to an ACSLS server.
1 connects fine, but the other does not.
The 3 servers are all behind a firewall.
1 is solaris 8 with nbu 5.1, and 1 is solaris 10 with nbu 6.5.2. It is the
latter that has the issues.
New to acsls so not sure what to check etc ....
Looking at the vm.conf, they do slightly differ.
What should I be checking for, and where - logs etc ....
Many Thanks.
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