Veritas-bu

[Veritas-bu] bptm could not map shm file for buffers WINDOWS

2009-07-29 23:25:28
Subject: [Veritas-bu] bptm could not map shm file for buffers WINDOWS
From: ssloh <ssloh AT singnet.com DOT sg>
To: veritas-bu <veritas-bu AT mailman.eng.auburn DOT edu>
Date: Thu, 30 Jul 2009 11:22:04 +0800 (SGT)
Hi Guru,

Environment running W2K3 R2 Enterprise Server SP2 with Netbackup 6.5.3 and VCB 
1.5
12 GB of Memory

Two LTO4 FC drives with following setting in tape storage unit
Number of Drives:     2
Max MPX/drive:        2
Policy Schedule Media Multiplex = 2

Max job per client = 99

Just triggered one VCB backup job, VCB snapshot to disk staging successful BUT 
when trying to stage to tape getting below error.

Problem : 7/24/2009 3:47:56 PM - started process bpbrm (10224)
7/24/2009 3:47:59 PM - Error bptm(pid=7816) could not map shm file for buffers, 
Not enough storage is available to process this command. 
7/24/2009 3:47:59 PM - end writing
problems encountered during setup of shared memory(89)

Suspecting NetBackup not able to use the Windows 12GB of memory. How to 
allocate memory to Netbackup ?
So solaris we can edit the /etc/system and set shmsys:shminfo_shmmax = 10GB, 
how about Windows ????

Thanks
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