Re: [Veritas-bu] More tapes than cap space on eject

We aren't sending that many tapes offsite, but I do have similar issues with the ACS libraries hanging in eject mode until the cap is emptied and then closed in an empty state. I really hate this operation, btw, but we utilize the eject notification to email the operators to inform them they need to go empty the cap asap. Is your crew not getting to it in enough time (like hours)? If ours do not get to it in 3 or 4 hours, or don't shut the cap when it's empty, this causes vault to hang up because acsls doesn't give the all clear.

Rusty Major, MCSE, BCFP, VCS ▪ Sr. Storage Engineer ▪ SunGard Availability Services ▪ 757 N. Eldridge Suite 200, Houston TX 77079 ▪ 281-584-4693
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scott.george AT parker DOT com
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06/12/2009 11:39 AM

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Subject	[Veritas-bu] More tapes than cap space on eject

All, I have a NBU 6.5.3.1 server running AIX. and a STK SL8500 Library with dual 39-slot caps, driven by ACSLS. Our vault jobs are to the point where they are consistently more than 78 tapes, and when the deferred ejects are performed, the remaining x-78 tapes will not eject. We just upgraded to 6.5.3.1 on Wednesday from 6.0MP5, which only seemed to prolong the vault job. The same symptoms ocurred in both versions, but 6.5 is really waiting for the final tapes to eject (or so it seems). Based on our observations, it appears that this is an ACSLS problem, but I wanted to see if anybody had any suggestions on how to know for sure. We have really been ignoring this since the operators were satisfied with ejecting the remaining tapes manually. But since the deferred eject is now hanging until it gets good eject status of the remaining tapes (again, I don't know that for sure), this has become a more urgent issue. Has anybody seen anything like this before? Thank you, Scott PLEASE NOTE: The preceding information may be confidential or privileged. It only should be used or disseminated for the purpose of conducting business with Parker. If you are not an intended recipient, please notify the sender by replying to this message and then delete the information from your system. Thank you for your cooperation. _______________________________________________ Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu

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