Re: [Veritas-bu] NDMP authentication failing for NetApp.
2009-06-08 19:50:01
>From what I could tell from the documentation it did not require a root
account. It looks to be the case in real life. I was given a link to
the NDMP 6.5.3 update and installed it. Things at least backed up to
tape. I need to verify what exactly it backed up since the amount it
backed up is almost identical to what is used in the snap reserve but
only half of what is used in the regular file system. At least things
are starting to go to tape so I can begin doing some testing.
Thanks for all the ideas.
Jeff
william.d.brown AT gsk DOT com wrote:
I'm fairly certain that does not apply if you create an ndmp user account
on a NetApp filer. The documents have said that for years and we've
managed fine with a user-defined account. However, we are not using NBU
6.
We did have to limit the NDMP passsword length to 8 characters, which was
a documented restriction. You do that on the NetApp prior to generating
the encrypted password. However I note in the original question that was
ruled out as an option.
William D L Brown
"Marianne Van Den Berg" <mvdberg AT stortech.co DOT za>
Sent by: veritas-bu-bounces AT mailman.eng.auburn DOT edu
05-Jun-2009 20:32
To
"Jeff Cleverley" <jeff.cleverley AT avagotech DOT com>,
veritas-bu AT mailman.eng.auburn DOT edu
cc
Subject
Re: [Veritas-bu] NDMP authentication failing for NetApp.
Have a look at this doc:
ftp://exftpp.symantec.com/pub/support/products/NetBackup_Enterprise_Server/267773.pdf
Extract:
The username used with the tpconfig command must be defined as root for
each data mover.
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Jeff
Cleverley
Sent: 05 June 2009 19:20
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] NDMP authentication failing for NetApp.
A quick update is that I was able to configure the NetApp using the
tpconfig -add -nh command line. It finished with no errors and the NDMP
host gui window now shows the NetApp. The set_ndmp_attr -verify works and
seems to talk to the filer OK. The tpautoconf still fails. A test backup
policy fails with error 57 and the connection refused to host message.
I think I'm getting closer. Any additional suggestions would be
appreciated.
Thanks,
Jeff
Jeff Cleverley wrote:
The tpautoconf doesn't work because it won't let me set up the filer as a
host. I've turned on the debug level but I'm not seeing any entries from
the master server. It appears the requests are not actually getting sent.
The pbx is something I don't know much about. Is it possible this isn't
configured correctly and may be causing the problem?
Thanks,
Jeff
pharrold AT comcast DOT net wrote:
Run "tpautoconf -verify ndmp_host_name" and verify that access is granted
Its located in /usr/openv/volmgr/bin
If it failes, enable ndmp debugging on the filer (ndmpd debug 50), and
re-run
Check the filer's ndmps log (generally in //filername/$/etc/ndmpd.log) for
clues.
----- Original Message -----
From: "Jeff Cleverley" <jeff.cleverley AT avagotech DOT com>
To: veritas-bu AT mailman.eng.auburn DOT edu
Sent: Thursday, June 4, 2009 7:48:06 PM GMT -06:00 US/Canada Central
Subject: [Veritas-bu] NDMP authentication failing for NetApp.
Greetings,
I'm trying to get a remote NDMP backup connection going between my new
6.5.3 RHEL master and one of our NetApp filers (7.2.5.1). We have a
non-root account on the filer (ndmpuser) and have given it a password.
This has been used by Operations Manager in the past with no problems.
When I try to set up credentials for that NDMP host, I use the user name
"ndmpuser" and the encrypted password I got from running "ndmpd password
ndmpuser" on the filer. This fails authentication. The filer is running
NDMP version 4.
The error message is coming back saying the media servers could not be
reached or the credentials are invalid. The tape library is on the master
server so I have not set the filer up as a media server. The filer is a
production system getting backups from 4 different countries so I'm
reluctant to start changing NDMP levels or password length options.
Please tell me what I'm missing.
Thanks,
Jeff
--
Jeff Cleverley
Unix Systems Administrator
4380 Ziegler Road
Fort Collins, Colorado 80525
970-288-4611
jeff.cleverley AT avagotech DOT com
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