Veritas-bu

Re: [Veritas-bu] please, please help

2009-06-01 10:18:37
Subject: Re: [Veritas-bu] please, please help
From: "WEAVER, Simon \(external\)" <simon.weaver AT astrium.eads DOT net>
To: "MPITSO, TSHEPO" <Tshepo.Mpitso AT gauteng.gov DOT za>, <Veritas-bu AT mailman.eng.auburn DOT edu>
Date: Mon, 1 Jun 2009 15:15:12 +0100
Can you shutdown the NetBackup Services at all? Or reboot the box or kill the NetBackup processes?
If this Server is not holding any other services that require the box to be up, might be quick to bounce.
 
Maybe even bounce the Robot if poss ! (assuming no other media server is using it)
Simon


From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of MPITSO, TSHEPO
Sent: Monday, June 01, 2009 2:20 PM
To: Veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] please, please help

Hi everyone

 

Can someone please assist me with the following error : Robot busy, inventory operation in progress (254), when i am trying to load media, also when trying to eject.

I have been battling with this problem since 10:00, i am trying to restore client data, please help than you

 

I am running netback up 5.1 mp4 on windows , robot library ADIC2000  

 

Thank you

 

Tshepo Mpitso

System Backup Administrator

Gauteng Shared Services Centre (GSSC)         

Technology Support Services (TSS)

6 Floor 75 FOX Street Johannesburg

Tel. (011) 689 8716

cell 073 2537 512/073 6535 973

e-mail: tshepo.mpitso AT gauteng.gov DOT za

web:www.gssc.gpg.gov.za

 “Coming together is a beginning, keeping together is progress, working together is success” – Henry Ford

 

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