Veritas-bu

Re: [Veritas-bu] STK SL3000 - NBU 6.5.3

2009-03-11 11:24:03
Subject: Re: [Veritas-bu] STK SL3000 - NBU 6.5.3
From: Renee Carlisle <rcarlisle AT serverwarecorp DOT com>
To: "Clooney, David" <david.clooney AT bankofamerica DOT com>, "VERITAS-BU AT mailman.eng.auburn DOT edu" <VERITAS-BU AT mailman.eng.auburn DOT edu>
Date: Wed, 11 Mar 2009 10:31:16 -0400
David,

I saw this in a posting a few months back...since we resell the STK line I hung 
onto it in case I ever needed it....it may or may not resolve your issue...let 
us know:

Symptoms
Users of NetBackUp version 6.x cannot configure a new SL3000 tape library.

When installing a new SL3000 tape library, users of Symantics Veritas NetBackUp 
cannot configure the library.

Resolution
Configuring NetBackUp to work with SL3000 requires a package update

When installing an SL3000 with Veritas NetBackUp 6.0 or 6.5.  And the library 
is connected  via Fibre Channel, NetBackUp will fail to configure the library 
properly.
Netbackup doesn't contain the SL3000 library mappings.

The fix is provide by Symantic for the Veritas NetBackUp products in the form 
of a package update.
The
 following link will provide the package update for download, package install 
instructions and other package details.
http://seer.entsupport.symantec.com/docs/302598.htm
Note: the link provided is outside Sun Microsystem control and could be 
deleted, changed or moved without the knowledge of Sun.  Contact Symantics for 
problems, information or support concerning the referenced package.
Symantic Document ID: 302598 

Renee

-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu 
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Clooney, 
David
Sent: Wednesday, March 11, 2009 9:31 AM
To: VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] STK SL3000 - NBU 6.5.3

Hi All

Hit another snag in a new deployment, seem to be requiring knowledge
from the group on a number of occasions over the last couple of months,
its appreciated.

Our DR environment has just acquired an STK SL3000 and we are having
issues with the robotic config in NBU.

If you run the wizard the results are that NBU interprets the library as
remote for some unknown reason.

We have downloaded the device mappings and applied successfully however
don't seem to be able to get it working.

The T10kB drives in the library are fine.

The library and drives are dual pathed and visible down both paths

c5::500104f000ad41c8,0         med-changer  connected    configured
unknown
c5::500104f000ad41d8,0         tape         connected    configured
unknown
c5::500104f000ad41e1,0         tape         connected    configured
unknown
c5::500104f000ad41e4,0         tape         connected    configured
unknown
c5::500104f000ad41ed,0         tape         connected    configured
unknown
c6                             fc           connected    unconfigured
unknown
c7                             fc-fabric    connected    configured
unknown
c7::500104f000ad41c8,0         med-changer  connected    configured
unknown
c7::500104f000ad41d8,0         tape         connected    configured
unknown
c7::500104f000ad41e1,0         tape         connected    configured
unknown
c7::500104f000ad41e4,0         tape         connected    configured
unknown
c7::500104f000ad41ed,0         tape         connected    configured
unknown

additionally scan -chnager finds the library and robot no problem

************************************************************
*********************** SDT_CHANGER ************************
************************************************************
------------------------------------------------------------
Device Name  : "/dev/sg/c0tw500104f000ad41c8l0"
Passthru Name: "/dev/sg/c0tw500104f000ad41c8l0"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "STK     SL3000          2.05"
Vendor ID  : "STK     "
Product ID : "SL3000          "
Product Rev: "2.05"
Serial Number: "571000200222"
WWN          : ""
WWN Id Type  : 0
Device Identifier: ""
Device Type    : SDT_CHANGER
NetBackup Robot Type: 8
Removable      : Yes
Device Supports: SCSI-5
Number of Drives : 4
Number of Slots  : 200
Number of Media Access Ports: 26
Drive 1 Serial Number      : "572004000580"
Drive 2 Serial Number      : "572004000573"
Drive 3 Serial Number      : "572004000561"
Drive 4 Serial Number      : "572004000267"
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "/dev/sg/c1tw500104f000ad41c8l0"
Passthru Name: "/dev/sg/c1tw500104f000ad41c8l0"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry    : "STK     SL3000          2.05"
Vendor ID  : "STK     "
Product ID : "SL3000          "
Product Rev: "2.05"
Serial Number: "571000200222"
WWN          : ""
WWN Id Type  : 0
Device Identifier: ""
Device Type    : SDT_CHANGER
NetBackup Robot Type: 8
Removable      : Yes
Device Supports: SCSI-5
Number of Drives : 4
Number of Slots  : 200
Number of Media Access Ports: 26
Drive 1 Serial Number      : "572004000580"
Drive 2 Serial Number      : "572004000573"
Drive 3 Serial Number      : "572004000561"
Drive 4 Serial Number      : "572004000267"
Flags : 0x0
Reason: 0x0

However, even I I try add the library through tpconfig I just don't seem
to be able to get is working.

Anyone know of any gotach'a with this particular library??

Regards
 
David Clooney
Enterprise Storage Services
 



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