Veritas-bu

[Veritas-bu] 6.5.3 Problems

2009-01-20 17:44:20
Subject: [Veritas-bu] 6.5.3 Problems
From: Rusty.Major AT sungard DOT com
To: Veritas-bu AT mailman.eng.auburn DOT edu
Date: Tue, 20 Jan 2009 16:28:43 -0600

All,

Having a problem with an upgrade to 6.5.3 from 5.1 MP6. Nbpushdata was successful, except it was unable to push any storage unit groups we had created for any media servers, about 12 or so in total. When using the java gui, I receive the following error messages when accessing Activity Monitor and Storage Units sections:
Storage Units: Unknown message exception. Status code: -1
Activity Monitor: The following error occured while trying to refresh the daemon and process the data. This may be a temporary situation. You may want to turn off the auto refresh option on this data temporarily. Job data is still being refreshed. Connection to server <master> failed due to error: String index out of range: -1

Nothing will populate in Storage units pane, but I can use bpadm and bpstu* commands successfully.
Activity Monitor will populate the data after the message above pops up.

At first glance, NBDB seems sound and I have patched to 6.5.3 and removed/reinstalled the Java gui to 6.5.3 with no success. Not much on the web on this and I'm on the phone with symantec, but doesn't look like they know what it is, yet, either.

At this point, I do not know if the environment works properly or not, but I would assume it will, once I re-add the storage units or re-point all the policies, but i haven't gotten there yet.

Any tips/things to check would be great.


Rusty Major, MCSE, BCFP, VCS ▪ Sr. Storage Engineer ▪ SunGard Availability Services ▪ 757 N. Eldridge Suite 200, Houston TX 77079 ▪ 281-584-4693
Keeping People and Information Connected® ▪ http://availability.sungard.com/
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