Re: [Veritas-bu] problem after upgrade to 6.5.3

Check what VSS / VSP settings are in use for this client?

Maybe turn it off as a test, restart the NetBackup Client Service and retry the backup?

Simon

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Preston, Doug
Sent: Friday, December 05, 2008 9:19 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] problem after upgrade to 6.5.3

I have to wait until off hours to be able to reboot the client server. After I reboot the machine and uninstall all Symantec software then reinstall I will see if I have the same error. I believe someone ran cleanwipe on the machine to remove Symantec antivirus. I know this screws up netbackup. I only have this on one mach9ine out of 20 clients I have upgraded so far. Master server and all 4 media servers were no problems at all.

Doug Preston

Systems Engineer

LandAmerica Financial Group, Inc. -

1123 South Park View DR,

Covina CA 91724

Phone 626-339-5221 Ext 1104

Email dlpreston AT landam DOT com

------------------------------------------------------------------------------

NOTICE: This electronic mail transmission may constitute a communication that

is legally privileged. It is not intended for transmission to, or receipt by,

any unauthorized persons. If you have received this electronic mail

transmission in error, notify the sender by reply e-mail so that our address

record can be corrected, then please delete it from your system without copying it.

-------------------------------------------------------------------------------

From: judy_hinchcliffe AT administaff DOT com [mailto:judy_hinchcliffe AT administaff DOT com]
Sent: Friday, December 05, 2008 1:07 PM
To: Preston, Doug; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] problem after upgrade to 6.5.3

I wonder if you need a newer version of C++

There was an issue with AIX and netbackup 6.5 that we had to upgrade our C++ library to get rid of errors.

Does the prereq for 6.5.3 say anything about what level of C++ you must have on the windows server?

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Preston, Doug
Sent: Friday, December 05, 2008 2:54 PM
To: nbu
Subject: [Veritas-bu] problem after upgrade to 6.5.3

Has anyone else found an issue with bpkar32 crashing on any of their clients after upgrading to 6.5.3?

I have full logging on and my bpkar log shows no errors.

The Error popup is Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files\Veritas\NetBackup\bin\bpkar32.exe

The application has requested the Runtime to terminate it in an unusual way.

Please contact the application’s support team for more information.

Doug Preston

This email (including any attachments) may contain confidential and/or
privileged information or information otherwise protected from disclosure.
If you are not the intended recipient, please notify the sender
immediately, do not copy this message or any attachments and do not use it
for any purpose or disclose its content to any person, but delete this
message and any attachments from your system. Astrium disclaims any and all
liability if this email transmission was virus corrupted, altered or
falsified.
---------------------------------------------------------------------
Astrium Limited, Registered in England and Wales No. 2449259
REGISTERED OFFICE:-
Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England

_______________________________________________
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu