[Veritas-bu] Windows media server OFFLINE

When running vmoprcmd on my UNIX master it shows my windows media server “OFFLINE”. Both are running NBU 6.5.1

The media server’s name is atmbks01.

I attempted to run “vmoprcmd -activate_host -h atmbks01” which resulted in:

EMM database error (196)

I also ran “vmoprcmd -hoststatus -h atmbks01” which resulted in:

Unable to get EMM server name

failed to initialize a connection to the Enterprise Media Manager (189)

The troubleshooting guide doesn’t give a lot but I’ve checked what it says. I also ran a vxlogview on the nbemm from the time I started an activate_host to the point it errored out as follows:

Ran "vxlogview -o nbemm -b "12/04/2008 12:08:43 PM" -e "12/04/2008 12:10:54 PM" to see log entries created by nbemm.

While this does show me some information about not being able to reach a previously retired media server (which was UNIX rather than Windows) it doesn’t mention anything about the one I was attempting to reach.

So far as I can determine all relevant services are running on the Windows Media server. I had rebooted it to see if that would help but it didn’t. Does anyone have any ideas?

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