|
Re: [Veritas-bu] End Of Life - NetBackup 5.1
2008-10-13 12:18:41
|
Just to add a
little to Jeff's comments, they will not make any engineering changes i.e.
no binary fixes to any newly identified problems. As he states they will still
try to help, depending on your support level, 'Business Critical' opens more
doors .
Michael Ketley
Senior Support
Analyst
Storage Support
* e-mail:
michael.ketley AT orange-ftgroup DOT com
( Mobile: +44 (0)7779
570335
Typically when
vendors say “no support” what they really mean is “best effort without
guarantee”. They’ll often try to assist but once they run into an issue
they can’t easily resolve they’ll fall back on “no support” to avoid spending
a lot of time. The downside to waiting long after “no support” to
do an upgrade is that the skills become rusty even among the techs that want
to help so it becomes harder and harder to get the right
answer.
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of WEAVER, Simon
(external)
Sent: Monday,
October 13, 2008 9:13 AM
To:
Veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] End Of Life -
NetBackup 5.1
All
Cant find the
document on the web, but to confirm is the 5.1 End Of Support (in other words
no more support ever from Symantec) is December
2008?
Just wondered that if
you are trying to upgrade to 6.5 AFTER this date, whether Symantec will still
support the 5.1 environment?
Could anyone
clarify?
Regards
Simon
This email (including any
attachments) may contain confidential and/or
privileged information
or information otherwise protected from disclosure.
If you are not
the intended recipient, please notify the sender
immediately, do not
copy this message or any attachments and do not use it
for any
purpose or disclose its content to any person, but delete
this
message and any attachments from your system. Astrium disclaims
any and all
liability if this email transmission was virus corrupted,
altered
or
falsified.
---------------------------------------------------------------------
Astrium
Limited, Registered in England and Wales No. 2449259
REGISTERED
OFFICE:-
Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS,
England
|
----------------------------------
CONFIDENTIALITY NOTICE: This
e-mail may contain privileged or confidential information and is for the sole
use of the intended recipient(s). If you are not the intended recipient, any
disclosure, copying, distribution, or use of the contents of this information
is prohibited and may be unlawful. If you have received this electronic
transmission in error, please reply immediately to the sender that you have
received the message in error, and delete it. Thank
you.
----------------------------------
*********************************
This message and any attachments (the "message") are confidential and intended solely for the addressees.
Any unauthorised use or dissemination is prohibited.
Messages are susceptible to alteration.
France Telecom Group shall not be liable for the message if altered, changed or falsified.
If you are not the intended addressee of this message, please cancel it immediately and inform the sender.
********************************
|
|
_______________________________________________
Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
|
|
|
