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Re: [Veritas-bu] End Of Life - NetBackup 5.1
2008-10-13 10:45:01
Typically when vendors say “no support”
what they really mean is “best effort without guarantee”. They’ll
often try to assist but once they run into an issue they can’t easily
resolve they’ll fall back on “no support” to avoid spending a
lot of time. The downside to waiting long after “no support” to
do an upgrade is that the skills become rusty even among the techs that want to
help so it becomes harder and harder to get the right answer.
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of WEAVER, Simon (external)
Sent: Monday, October 13, 2008
9:13 AM
To:
Veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] End Of Life
- NetBackup 5.1
All
Cant find the document on the web, but to confirm is the 5.1
End Of Support (in other words no more support ever from Symantec) is December
2008?
Just wondered that if you are trying to upgrade to 6.5 AFTER
this date, whether Symantec will still support the 5.1 environment?
Could anyone clarify?
Regards
Simon
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