Veritas-bu

Re: [Veritas-bu] Can't access policies from Java GUI

2008-10-06 17:30:54
Subject: Re: [Veritas-bu] Can't access policies from Java GUI
From: "Jeff Lightner" <jlightner AT water DOT com>
To: "Kelly B Harris" <kbharris AT uab DOT edu>, <veritas-bu AT mailman.eng.auburn DOT edu>
Date: Mon, 6 Oct 2008 17:09:33 -0400

Kelly,

 

We turned off NOM and that seemed to clear it up back then.   The rest of the thread form May including Ken Zufall who had suggested NOM was the issue.  I guess I forgot to post that it cleared the problem for us.

 

From: Jeff Lightner
Sent: Thursday, May 01, 2008 10:04 AM
To: ken_zufall AT goodyear DOT com
Subject: RE: [Veritas-bu] Can't access policies from Java GUI

 

Thanks.

 

I’d seen a technote at Symantec about similar message not related to Policies though and it noted that NOM could be an issue for that problem.  

 

We did just turn on NOM yesterday so we’ll try turning it off to see if it helps.

 


From: ken_zufall AT goodyear DOT com [mailto:ken_zufall AT goodyear DOT com]
Sent: Thursday, May 01, 2008 9:57 AM
To: Jeff Lightner
Subject: Re: [Veritas-bu] Can't access policies from Java GUI

 


Jeff,

We saw the same thing when we went from 5.1 to 6.5.  However, our issue isn't likely to be the same as yours--we have since discovered that our master server just isn't beefy enough now.  We installed NOM and its constant calls for information (policies, media, etc) totally slammed the master.  We haven't seen the problem since we turned NOM off.

Hope that helps,

Ken Zufall
Technical Analyst
D660C
The Goodyear Tire & Rubber Company
GTN 446.0592 or 330.796.0592

 

 


From: Kelly B Harris [mailto:kbharris AT uab DOT edu]
Sent: Monday, October 06, 2008 4:11 PM
To: Jeff Lightner; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Can't access policies from Java GUI

 

Has anyone experience this?  We are after upgrading from 6.0MP to 6.5.1.

 

Kelly Harris

University Of Alabama Birmingham

 

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Jeff Lightner
Sent: Thursday, May 01, 2008 8:40 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Can't access policies from Java GUI

 

We upgraded from 6.0 MP4 to 6.5 earlier this week.

This morning I’m attempting to view a policy from the Java GUI.   This is timing out and telling me that it can’t connect to the master server and says to check to be sure necessary daemons are running.   It doesn’t say WHICH daemon unfortunately.  

It does eventually show me the policy but any time I click on things within it I seem to be getting the same error or timeout.

Running bpps –a from command line on master shows me many processes including the daemons I’m used to seeing.  

Activity Monitor in the Java GUI has no issues.

Backups are running and I was able to kick off a restore so I don’t want to just stop/start NetBackup.   Everything seems operational except this.

bpplinfo from command line on master shows policy information without an issue.

Can someone tell me which specific daemon would be involved here?

Is there some security setting in 6.5 required to allow me to view policies that wasn’t there in 6.0 that might be causing this issue?

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