Veritas-bu

[Veritas-bu] NetBackup Disk Staging Area Problem

2008-09-10 10:36:35
Subject: [Veritas-bu] NetBackup Disk Staging Area Problem
From: mbrogan <netbackup-forum AT backupcentral DOT com>
To: VERITAS-BU AT mailman.eng.auburn DOT edu
Date: Wed, 10 Sep 2008 09:49:12 -0400
Hi,

Hopefully someone can help me with this. 

I'm running NB6 on a W2K server as the Master Media server connected to a fibre 
channel with HBA cards. I've got a disk array with 3 LUNs created for the 
intention of Disk Staging Areas. All the other servers in the rack are also 
connected to the fibre channel so there shouldn't be an issue with speed of 
data between the various servers. 

I've got a separate SAN running Backup Exec which is able to see and write to 
these staging areas so I know there isn't a write issue with the areas.

When I set these areas up NB6 can see them and their different sizes. However 
when I kick off a test backup job to any one of them, the first part of the job 
goes ok but the second part fails with the following error code:

8/22/2008 1:23:46 PM - started process bpbrm (3388)
8/22/2008 1:23:46 PM - connecting
8/22/2008 1:23:52 PM - started process bpdm (3888)
8/22/2008 1:23:52 PM - Critical bpdm(pid=3888) sts_create_lsu on LSU 
\\servername\Disk_Staging_Area_2 failed: 17       
8/22/2008 1:23:52 PM - Critical bpdm(pid=3888) Invalid STS storage device: 
\\servername\Disk_Staging_Area_2        
8/22/2008 1:23:52 PM - Critical bpdm(pid=3888) bp_sts_open_disk failed: error 
17         
8/22/2008 1:23:51 PM - connected; connect time: 00:00:05
8/22/2008 1:24:00 PM - end writing
media open error(83)

I've been able to write to a USB disk hanging off the Master Media server no 
problems (albeit a little slow) but am still unable to write to these staging 
areas.

Can anyone out there help?

Many thanks

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