Veritas-bu

[Veritas-bu] NBU 6.5 Snapshot Client problem

2008-09-08 00:17:05
Subject: [Veritas-bu] NBU 6.5 Snapshot Client problem
From: "Beal, Matthew" <mbeal AT verisign DOT com>
To: <veritas-bu AT mailman.eng.auburn DOT edu>
Date: Sun, 7 Sep 2008 21:02:56 -0700
Setup: NBU 6.5.2 on Solaris 10/sparc, Snapshot Client option, Veritas Storage Foundation 5.0 MP1 RP4. The client is the master server itself ("bkp-master02").
 
I'm trying to do a "space-optimized instant snapshot" backup as described on page 113 of the "Veritas NetBackup Snapshot Client Administrator's Guide Release 6.5". It says that if a cache object named NBU_CACHE exists, it will perform a space-optimized snapshot automatically.
 
The backup is failing with generic error 156 ("This status code indicates a snapshot-backup related error regarding Windows Open File Backup or Snapshot Client."). I have enabled snapshot backups for the policy, with 'vxvm' as the snapshot method. The backup policy works with snapshots turned off, though it only backs up the symlink pointing to the volume raw device.
 
The errors from 'bperror' are:
 
1220846497 1 2 4 bkp-master02 0 0 0 *NULL* nbjm started backup job (jobid=18) for client bkp-master02, policy test, schedule Full
1220846498 1 4 4 bkp-master02 18 18 0 bkp-master02 nbjm started backup job for client bkp-master02, policy test, schedule Full on storage unit bkp-master02-hcart-robot-tld-0
1220846501 1 4 32 bkp-master02 18 18 0 bkp-master02 bpbrm from client bkp-master02: FTL - snapshot preparation failed, status 156
1220846501 1 4 8 bkp-master02 18 18 0 bkp-master02 bpbrm from client bkp-master02: WRN - /dev/vx/dsk/testdg/test is not frozen
1220846502 1 2 32 bkp-master02 0 0 0 bkp-master02 bpbrm from client bkp-master02: FTL - cannot open /usr/openv/netbackup/online_util/fi_cntl/bpfis.fim.bkp-master02_1220846498.0
1220846502 1 68 4 bkp-master02 18 18 0 bkp-master02 nbpem CLIENT bkp-master02  POLICY test  SCHED Full  EXIT STATUS 156 (snapshot error encountered)
1220846502 1 4 16 bkp-master02 18 18 0 bkp-master02 nbpem backup of client bkp-master02 exited with status 156 (snapshot error encountered)
The errors from the 'bpfis' log are:
 
20:31:31.983 [5143] <4> onlfi_fim_dev_info: INF - Preparing freeze of /dev/vx/rdsk/testdg/test using snapshot method vxvm.
20:31:34.339 [5143] <32> onlfi_fim_dev_info: FTL - VfMS error 11; see following messages:
20:31:34.339 [5143] <32> onlfi_fim_dev_info: FTL - Fatal method error was reported
20:31:34.339 [5143] <32> onlfi_fim_dev_info: FTL - vfm_freeze: method: vxvm, type: FIM, function: vxvm_freeze
20:31:34.339 [5143] <32> onlfi_fim_dev_info: FTL - VfMS method error 8; see following message:
20:31:34.339 [5143] <32> onlfi_fim_dev_info: FTL - vxvm__find_ready_snapshot: Cannot find available snapshot mirror
Here's what the VX disk group looks like:
 
dg testdg       default      default  88000    1220646140.8.backup04
 
dm test01       Disk_1       auto     101759   286596864 -
 
v  test         -            ENABLED  ACTIVE   41943040 SELECT    -        fsgen
pl test-01      test         ENABLED  ACTIVE   41943040 CONCAT    -        RW
sd test01-01    test-01      test01   0        41943040 0         Disk_1   ENA
dc test_dco     test         test_dcl
v  test_dcl     -            ENABLED  ACTIVE   3424     SELECT    -        gen
pl test_dcl-01  test_dcl     ENABLED  ACTIVE   3424     CONCAT    -        RW
sd test01-02    test_dcl-01  test01   41943040 3424     0         Disk_1   ENA
 
co NBU_CACHE    cache        ENABLED  ACTIVE
v  cache        NBU_CACHE    ENABLED  ACTIVE   62914560 SELECT    -        fsgen
pl cache-01     cache        ENABLED  ACTIVE   62914560 CONCAT    -        RW
sd test01-03    cache-01     test01   41946464 62914560 0         Disk_1   ENA
Any ideas?
 
matt
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