Veritas-bu

Re: [Veritas-bu] Unable to write to both drives

2008-07-17 09:33:40
Subject: Re: [Veritas-bu] Unable to write to both drives
From: Dave Markham <dave.markham AT fjserv DOT net>
To: "Honeybrook, Kate" <Kate.Honeybrook AT thalesgroup.com DOT au>
Date: Thu, 17 Jul 2008 14:18:02 +0100
I know it may sound simple but have you checked you have more than 1 in 
the mpx field on the policy or schedule? It may be the storage unit can 
run accept it but the policy /schedule is not allowing it.

cheers

Honeybrook, Kate wrote:
>
> Hi All,
>
>  
>
> We are having a problem with our tape drive since the library was 
> replaced and Symantec haven’t been able to provide much assistance. We 
> are running netbackup 6.5 on a windows master server and separate 
> windows media server. Basically our robot died, so they replaced it 
> but left the same tape drives in the library. We have configured 
> netbackup to pick up the new library, and it still sees the existing 
> drives. We can see all drives using the tpconfig –d. Our problem 
> occurs when we try and run multiple jobs, it wont write to both 
> libraries. The jobs wait with:
>
>  
>
> requesting resource gisvw-granite.cs.adi-limited.com.NBU_CLIENT.MAXJOBS
>
> requesting resource gisvw-granite.cs.adi-limited.com.NBU_POLICY.MAXJOBS
>
> awaiting resource NDMP-Backup-Storage-Group - Maximum job count has 
> been reached for the storage unit
>
>  
>
> We have been on the phone to Symantec for some time trying to get 
> these working, but there suggestions have not helped at all. Our 
> storage unit is configured to use 2 concurrent drives. However it wont 
> use both drives. We have tested and it can write to each drive 
> individually but not both at the same time.
>
>  
>
> If anyone has any suggestions on what we could do they would be 
> greatly appreciated.
>
> *Kate Honeybrook*
> Systems Administrator
>
>
>  
>
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