Re: [Veritas-bu] Unable to determine robot type

The key is that the robot needs to report which drive number has which serial number. Are you seeing this in the scan output (along with the drives themselves showing a matching serial)? If not, then you'll either need to remedy that issue or manually figure out which drive equates to which robot drive number.

I'll assume you are running the wizard for ALL the hosts at once? Such that the robot control host is being scanned along with non-robot control hosts. Or you need to configure the robot control host and then add the others later.

HTH
-Tim

On Thu, Jul 3, 2008 at 5:21 AM, Esson, Paul <Paul.Esson AT redstor DOT com> wrote:

Folks,

Anybody out there using EMC Disk Library as a VTL and has experienced similar?

I have just installed NetBackup 6.5.2 on Solaris 10 with 2 x EMC DL 4000s and 2 x Quantum Scalar i2000s.

There are 4 x Solaris 10 Media Servers that are configured to see dedicated drives from the DLs and shared drives from the i2000s.

The sgscan and scan output look okay but when I attempt device configuration through the NetBackup wizard the DL based drives appear with the following limitations:

Unable to determine robot type

Drive is standalone or in unknown robot

Robot drive number is unknown

The DLs have inquiry strings "EMC     Disk Library 2.0" which apparently is a Symantec requirement.

Regards,

Paul Esson
Redstor Limited

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