Or get rid of the
FTP and move onto something like SCP/SFTP or even RSYNC that both requires
users to login with assigned accounts AND encrypts their precious software
so they don’t have the risk of download stream being
compromised.
However, I
personally don’t buy this argument. There are thousands of
customers out there – how exactly do they prevent any one of them from
surreptitiously putting their software out there for others once they’ve
gotten it. Note that I’m not suggesting this be done and am not a
proponent of software piracy but I really think this is a specious
argument. In point of fact most people require support of the
product so just pirating it isn’t going to get them much. For
commercial products like NBU the lion’s share of revenue is in support
rather than software sales.
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Martin,
Jonathan
Sent: Thursday,
May 29, 2008 10:09 AM
To:
veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] FYI -
Symantec made a change to their FTP(nolongerallows
list)
I definitely
think your sales team should be giving you some sort of response to
this. But its not like Symantec isn't listening. We know from
posts here (and I actually got a phone call once) that they are making
changes where they can to accommodate us. However, this public FTP
thing has got to die. I support a number of software titles and
no one in the industry posts public FTP or HTTP copies of their softwares
unless its a DEMO. Its just too easy now days to download a key from
some crack website and plug that into the software you FTPd. To be
honest, I'm not surprised Symantec didn't do this earlier. They need
to protect their intellectual property from piracy. End of
story.
But to your
points, their website is a pain in the butt compared to FTP and someone
here even said the website didn't work for large downloads (that
sucks.) There are obvious middle points here and we need to suggest
those.
1) Login Accounts
using our Symantec.com credentials for FTP
2) A
non-webscripted way to get to FTP and HTTP URLs of downloads we want
(protected, of course)
3) Only post
patches to the FTP public site (what use is stealing a
patch?)
Its not like
Symantec killed public FTP just to piss everyone off. And I
don't know that they are going to reverse course. So perhaps we can
find some middle ground that meets both their needs and
ours?
-Jonathan
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Peacock Dennis -
dpeaco
Sent: Thursday,
May 29, 2008 9:15 AM
To:
Jared.Seaton AT mylanlabs DOT com; Michael Graff Andersen
Cc:
veritas-bu-bounces AT mailman.eng.auburn DOT edu;
veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] FYI -
Symantec made a change to their FTP (nolongerallows
list)
Unfortunately,
Symantec isn’t listening to anyone any more. We own and purchase a LOT of
Netbackup, Legato, and Backup Express and we pushed all the way through
our Netbackup Sales Rep and support rep about the lack of tech support
response as well as how poor their website is to navigate to find ANYTHING
worth while to include the awful way of “hunting” for a flippin patch for
Netbackup. Needless to say…there’s been zero response from them in about a
year now.
Thank
You,
Dennis
Peacock
EBCA
Acxiom
Corporation
501-342-6232
(office)
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of
Jared.Seaton AT mylanlabs DOT com
Sent: Wednesday, May 28, 2008 9:32
PM
To: Michael Graff
Andersen
Cc:
veritas-bu-bounces AT mailman.eng.auburn DOT edu;
veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] FYI -
Symantec made a change to their FTP (no longerallows
list)
This is terrible, I have
always used the FTP to get MPs, etc because I need them for multiple
platforms and it is much easier to queue everything up in <insert your
ftp client here> than using the website and getting each one
individually.
ALSO, I find the Symantec site
EXTREMELY painful to use, the search function is almost unusable, nothing
seems organized; this is terrible news. :'-(
I
have been using Google to find technotes for netbackup using the following
url: (searches seer.entsupport.symantec.com for "netbackup" and anything
within the past month)
http://www.google.com/search?hl=en&q=site%3Aseer.entsupport.symantec.com+netbackup&as_qdr=m
Jared M.
Seaton
Recovery Administrator
Mylan
Inc.
304-554-5926
304-685-1389 (Cell)
"Michael
Graff Andersen" <mian71 AT gmail DOT com>
Sent by:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
05/28/2008 04:36
PM |
To |
"Justin Piszcz"
<jpiszcz AT lucidpixels DOT com> |
cc |
veritas-bu AT mailman.eng.auburn DOT edu
|
Subject |
Re: [Veritas-bu]
FYI - Symantec made a change to their FTP (no longerallows
list) |
|
Think we all
should complain, especially as the java download
dosn't
really work for the big
files.
And they are
refering to the ftp site in numerous technotes,
makes
absolutely no sense to
have a pub(lic) area that can't be browsed.
my 10 cent
Michael
2008/5/28, Justin Piszcz
<jpiszcz AT lucidpixels DOT com>:
>
>
On Wed, 28 May 2008, Curtis Preston wrote:
>
>
> Now THAT'S just ridiculous
> >
> >
> > Curtis Preston | VP Data
Protection
> >
GlassHouse Technologies, Inc.
> >
>
>
Agree and I asked if this change would be reversed-- it will not be,
one
> must use the website
for everything now FYI.
>
>
>
_______________________________________________
> Veritas-bu maillist -
Veritas-bu AT mailman.eng.auburn DOT edu
>
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>
>
_______________________________________________
Veritas-bu maillist -
Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
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