Re: [Veritas-bu] Top 20 (or so) misunderstood things about NBU
2008-04-02 13:00:10
I agree that you should not have to
spend your personal time do anything for work unless of course you like
to do that sort of thing (I don't mind whatsoever.) However, I have
read through most of the admin and install guides, and I was given plenty
of time to do so, WHILE I was working.
I don't think the problem lies with
Veritas/Symantec creating large manuals, but rather with a management that
only gives you a week(s), instead of the time it would take you, to read
through documentation and become familiar with a product. I personally
spent 5+ months read and testing and reading and testing before upgrade
from 5.1 to 6 and by that time I was already fairly familiar with the netbackup
line of products from working with 5.1.
For a product as extensive as NetBackup
is, I think the guides are a necessity, at the very least the admin and
install. One of the most important for me was the commands guide
or unix manpages.
I personally despise quick start guides,
unless maybe I want to quickly find a feature of say an iPod, not an Enterprise
level application.
Jared M. Seaton
Recovery Administrator
Mylan Inc.
304-554-5926
304-685-1389 (Cell)
"WEAVER, Simon (external)"
<simon.weaver AT astrium.eads DOT net>
Sent by: veritas-bu-bounces AT mailman.eng.auburn DOT edu
04/02/2008 10:14 AM
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To
| "Martin, Jonathan" <JMARTI05 AT intersil DOT com>,
VERITAS-BU AT mailman.eng.auburn DOT edu
|
cc
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|
Subject
| Re: [Veritas-bu] Top 20 (or so) misunderstood
things about NBU |
|
sorry guys, but I will have to
agree.
when I implemented 3.4, I was
given the CD, and a box of books from Veritas. I was expected to read them
in my own time. In fact, the manuals were so big, I had very little choice
in the matter. I should not have to give up my own personal time, but I
did.
I would prefer something short
and simple. I do use some PDF's for online agents or seperate licensed
products that integrated into NBU, but to be expected to read large manuals
is something I just cannot always do.
Like Jonathan said, he regrets
spending his time reading the manuals, when his own personal time should
be with his family. I regret it, but how can I be expected (at the time)
to read the manuals, and implement a solution within 1 week!!! it was a
case of hands on, learning by my (serious) errors and understanding, and
in the end, taking the work home with me.
How sad is that ! But I
guess we all had to start somewhere.....
Thats my 20p worth! and not a
penny more :-)
Simon
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Martin,
Jonathan
Sent: Wednesday, April 02, 2008 2:51 PM
To: VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Top 20 (or so) misunderstood things about
NBU
Hence the "quick start guide."
Thankfully most software vendors seem to have "caught on."
i.e. I don't want to read 800 pages of technical nonsense,
most of which I may never need, to get their product's basic functionality
working. Sure, sure when I want to go configuring Oracle or SAP or
SharePoint I need to peruse that length document for technical assist but
I don't have that kind of time if all I want to do is run a simple backup
on Windows or Linux or whatever. This is backup software, and I want
to do backups with it. If I wanted a fortnight's read I'd have taken
an English class. Don't get me wrong, I'm not saying that a competent
admin doesn't need to be familiar with the ends and out of a product. But
if you are just taking a new software for a "test drive" then
why all the hassle? I never put anything into production without
kicking its tires a few times in dev, and what happens if in Dev I found
out the product isn't going to meet muster? I regret all the time
spent reading their )!*&#$^ admin guide instead of playing with my
wife / kids / Halo 3 / what have you.
Just my $.02
-Jonathan
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Paul
Keating
Sent: Wednesday, April 02, 2008 9:10 AM
To: Jeff Lightner; VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Top 20 (or so) misunderstood things about
NBU
I have my doubts.
You'd be surprised how many
folks skip the product manuals and go straight for the O'Reilly books
--
-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu]
On Behalf Of Jeff Lightner
Sent: April 01, 2008 10:29 AM
To: bobbyrjw AT comcast DOT net; Curtis Preston; VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Top 20 (or so) misunderstood things about
NBU
While on the surface it seems
reasonable to say look at the manuals/pdfs it seems that someone that went
to the effort of buying and reading a 3rd party book probably
has already done that so. Therefore the admonishment would be unnecessary.
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