Hi,
 
We are currently running Veritas NetBackup 6.0 (with no maintenance packs) on 
one Master/Media/EMM server for our one-site-office. Recently we have been 
experiencing issues restoring from several Ad-Hoc backups. The Ad-Hoc policy 
details are:
 
Type: Full Backup
Retention: Infinity (Level 9)
 
We use this for archiving information as and when we need to perform an 
archive. However, when we goto the restore utility some of the backup jobs are 
in the NetBackup History but others are not. Previously we used the retention 
"1 year" (Level 8) so some of the older backup tapes (including the tapes we 
are attempting to restore from) have this retention. Could this be an issue? If 
so, how do we change the retention level of a tape? We have tried changing the 
retention of the policy back to Level 8 to no avail.
 
Whenever we have come across an image not being in the history, we have 
followed the steps:
 
1) Search for Image in Catalog
2) Verify Image
3) Initiate Import
4) Import
 
which usually works. However, the problem has been occurring recently at stage 
3 above where we get the message: 
 
    "INF - Found existing image information for client fttvgpsbu4, policy 
Ad-Hoc, and schedule Full_Backup, done on 09/24/2007 15:27:10.
     WRN - Cannot import client fttvgpsbu4, policy Ad-Hoc, and schedule 
Full_Backup, copy 1 fragment 1 already exists. Skipping this image." 
 
for all images on the tape. Therefore, when we try to search for images to 
import there aren't any to import.
 
Any help or information to resolve this issue would be greatly received.

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