Veritas-bu

[Veritas-bu] Upgraded Solaris 9 to 10: scsi command failed, may be timeout, scsi_pkt.us_reason = 4

2008-03-12 05:41:58
Subject: [Veritas-bu] Upgraded Solaris 9 to 10: scsi command failed, may be timeout, scsi_pkt.us_reason = 4
From: Alexander Skwar <alexanders.mailinglists+nospam AT gmail DOT com>
To: veritas-bu AT mailman.eng.auburn DOT edu
Date: Wed, 12 Mar 2008 10:21:50 +0100
Hello.

Time to revive an old problem that I have.

I updated SunFire V240 system from Solaris 9 to Solaris 10 U4. I'm 
using NetBackup 5.1 MP4 on this system. After I updated this machine,
using Live Upgrade (lu) if that matters, I get the following messages
shown on the console:

Mar 12 03:03:47 fhids01 avrd[3567]: [ID 753170 daemon.notice] st.conf 
configuration for HPUltrium2-SCSI0 (device 0), name [HP Ultrium LTO 2], vid [HP 
     Ultrium 2*], typ
e 0x3b, block size 0, options 0x18619 (see st(7D) man page)
Mar 12 03:04:02 fhids01 scsi: [ID 107833 kern.warning] WARNING: 
/pci@1e,600000/scsi@2,1 (mpt1):
Mar 12 03:04:02 fhids01         Connected command timeout for Target 5.
Mar 12 03:04:02 fhids01 scsi: [ID 107833 kern.warning] WARNING: 
/pci@1e,600000/scsi@2,1 (mpt1):
Mar 12 03:04:02 fhids01         Target 5 reducing sync. transfer rate
Mar 12 03:04:02 fhids01 mpt: [ID 795936 kern.warning] WARNING: 
ID[SUNWpd.mpt.sync_wide_backoff.6014]
Mar 12 03:04:03 fhids01 avrd[3567]: [ID 832037 daemon.error] scsi command 
failed, may be timeout, scsi_pkt.us_reason = 4
Mar 12 03:04:03 fhids01 avrd[3567]: [ID 794471 daemon.error] log sense failed 
on HPUltrium2-SCSI0 (device 0, /dev/rmt/0cbn): Error 0 (0)
Mar 12 03:04:03 fhids01 tldcd[3572]: [ID 832037 daemon.error] scsi command 
failed, may be timeout, scsi_pkt.us_reason = 4
Mar 12 03:04:21 fhids01 scsi: [ID 107833 kern.warning] WARNING: 
/pci@1e,600000/scsi@2,1 (mpt1):
Mar 12 03:04:21 fhids01         Connected command timeout for Target 0.
Mar 12 03:04:21 fhids01 tldcd[3572]: [ID 832037 daemon.error] scsi command 
failed, may be timeout, scsi_pkt.us_reason = 4
Mar 12 03:04:21 fhids01 tldcd[3572]: [ID 359089 daemon.error] TLD(0) mode_sense 
ioctl() failed: No such file or directory
Mar 12 03:04:21 fhids01 tldd[3564]: [ID 320639 daemon.error] TLD(0) 
unavailable: initialization failed: Unable to sense robotic device
Mar 12 03:04:25 fhids01 ntpd[4150]: [ID 702911 daemon.notice] ntpd 
[email protected] Tue Jan 18 10:19:49 EST 2005 (1)
Mar 12 03:04:36 fhids01 sg: [ID 686534 kern.notice] VERITAS SCSA Generic 
Revision: 3.4d

Because of this, NetBackup does not work.

When I go to the ok-prompt of the system, I get:

{1} ok probe-scsi-all
/pci@1c,600000/scsi@2,1

/pci@1c,600000/scsi@2
Target 0
  Unit 0   Disk     SEAGATE ST373307LSUN72G 0507
Target 1
  Unit 0   Disk     SEAGATE ST373307LSUN72G 0507

/pci@1e,600000/scsi@3,1
Target 0
  Unit 0   Disk     SUN     StorEdge 3310   0325    1144856576 Blocks, 559012 MB

/pci@1e,600000/scsi@3

/pci@1e,600000/scsi@2,1
Target 0
  Unit 0   Removable Device type 8     ADIC    FastStor 2      G12r
Target 5
  Unit 0   Removable Tape     HP      Ultrium 2-SCSI  F67A

/pci@1e,600000/scsi@2

When I boot the system, /dev/rmt/0cbn is:

bash-3.00# ls -la /dev/rmt/0cbn
lrwxrwxrwx   1 root     other         47 Aug 29  2005 /dev/rmt/0cbn -> 
../../devices/pci@1e,600000/scsi@2,1/st@5,0:cbn

When I re-activate the S9 boot environment, there are no timeout 
messages reg. this device (or any device at all).  Ie. NetBackup 
works fine again.

I searched sunsolve for
HP Ultrium 2, but only found references to an updated firmware in document
ID 116622-03. When I run "tload" from this firmware update tool, it
scans the system and displays the supported/attached devices:

bash-3.00# ./tload

ATTACHED DEVICES:

Device          Supplier  Product           Rev   Serial Number  Device State
--------------  --------  ----------------  ----  -------------  -------------
1:0ln           HP        Ultrium 2-SCSI    F67A  HUL5E02510     Available    

Doesn't that mean, that the system can communicate with the tape drive?
But why do I get "Connected command timeout" messages?

Thanks,

Alexander

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