Re: [Veritas-bu] Lets hear about your upgrade experience! 5.x

Subject:

Re: [Veritas-bu] Lets hear about your upgrade experience! 5.x - 6.5

From:

"Tony T." <rollthebones AT gmail DOT com>

To:

veritas-bu AT mailman.eng.auburn DOT edu

Date:

Tue, 11 Mar 2008 21:10:06 -0500

On Mon, Mar 10, 2008 at 3:46 PM, rascal <rascal1981 AT gmail DOT com> wrote:

ok, so we found an interesting issue now with our upgrades. Right now our master/media server is experiencing issues with hot catalog backups (to tape). Here are some interesting, fun facts:

1. our master server is an aix box with multiple interfaces
2. its an upgrade from 5.1mp5 to 6.5.1
3. everything BUT catalog works just peachy
4. Error codes in include 252 (800), and 134.

I have not seen that, but our upgrade is nothing short of a nightmare.

We ran the NBCC tool again, and there was one error that we sent to support and they had us run a command to fix it. So we started the upgrade...*everything* took like an hour; after clicking "setup", the status bar didnt move and just about the time we were going to give up it finished.

Then the dreaded "nbpushdata" command produced an error. Sent that into support, after about 5 hours of back and forth running various commands nothing is working. NBU wont start, it generates all sorts of errors. Support finally said we should roll back to 5, but didn't tell us how. They said instead we could just patch it to 6.5.1. Well that had the predictable result of just hanging for an hour, then finally spitting back an error along the lines of "Setup was interupted before it could finish"

What a comedy of errors this is...I don't even know where to begin, support had us run so many things that are not listed in their 20 page "Upgrade Doc" that I would not feel comfortable ever doing this again.

In fact the next time I hear the word upgrade I am going to suggest getting new equipment, since NBU is obviously not stable enough to withstand an in place upgrade.

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