Veritas-bu

[Veritas-bu] big issue with netbackup upgrade; any insight?

2008-03-11 12:53:59
Subject: [Veritas-bu] big issue with netbackup upgrade; any insight?
From: rascal <rascal1981 AT gmail DOT com>
To: veritas-bu AT mailman.eng.auburn DOT edu
Date: Tue, 11 Mar 2008 10:38:03 -0500
Good morning/afternoon/evening all,

     So I have run into a fun, fun issue with my netbackup upgrade.  Here are the details:

1.  mix environment; primarily AIX5xxx boxes, master/media servers, all have multiple NIC interfaces (pub/private/backup)
2.  going from NB5MP5 to NB651
3.  procedure went like so:
     a.  stop services
     b.  upgrade environment
     c.  run nbpushdata and note errors (go back and fix in nb5 if required)
     d.  patch
     e.  start services
     f.  push client
     g. test backups/restores

     So here is what is interesting. 

1.  Hot catalogs fail;  here is an error:
03/09/2008 11:00:20 - begin Catalog Backup
03/09/2008 11:00:24 - Error bpbackupdb (pid=5779600) jmcomm_RequestMultipleResources() failed with stat = 800
03/09/2008 11:00:24 - Error bpbackupdb (pid=5779600) NBJM returned an extended error status: resource request failed (800)
03/09/2008 11:00:24 - end Catalog Backup; elapsed time 0:00:04
03/09/2008 11:00:25 - Error bpbackupdb (pid=5779600) Offline catalog backup to media id XXXXXX FAILED
03/09/2008 11:00:22 - requesting resource XXXXXX
03/09/2008 11:00:22 - Error nbjm (pid=1810436) NBU status: 800, EMM status: The host is not defined in EMM
An extended error status has been encountered, check detailed status (252)

2.  Restores to different locations other than local server:

03/11/2008 09:09:25 - begin Restore
03/11/2008 09:09:30 - number of images required: 1
03/11/2008 09:09:30 - media needed: XXXXXX
03/11/2008 09:10:09 - restoring from image XXXXXXXX_1191236706
03/11/2008 09:10:13 - connecting
03/11/2008 09:10:16 - connected; connect time: 0:00:00
03/11/2008 09:10:17 - Error bptm (pid=4772066) NBJM returned an extended error status: resource request failed (800)
03/11/2008 09:10:15 - requesting resource XXXXXX
03/11/2008 09:10:15 - Error nbjm (pid=5107866) NBU status: 800, EMM status: The host is not defined in EMM
03/11/2008 09:10:15 - Error nbjm (pid=5107866) NBU status: 800, EMM status: The host is not defined in EMM
03/11/2008 09:10:18 - Error bptm (pid=1904656) The following files/folders were not restored:
03/11/2008 09:10:22 - Error bptm (pid=1904656) more than 10 files were not restored, remaining ones are shown in the progress log.
03/11/2008 09:10:23 - restored from image XXXXXXXX_1191236706; restore time: 0:00:14
03/11/2008 09:10:25 - Warning bprd (pid=5132452) Restore must be resumed prior to first image expiration on Sun Sep 29 07:05:06 EDT 2013
03/11/2008 09:10:26 - end Restore; elapsed time 0:01:01
the restore failed to recover the requested files (5)

So here I sit, trying to figure out what the issue is that I am experiencing but I can't seem to get it nailed to anything in particular.  It seems that it is only happening on the upgrades though; these same boxes can be just installed with 6.5.1 (no upgrade) and it works fine.  Anyone else see this?  Anyone else run into the emm 800 errors?

--

Matthew MCP, MCSA, MCTS, OCA
rascal1981 AT gmail DOT com

Define Trouble:
Why did you apply THAT patch??....
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