Veritas-bu

Re: [Veritas-bu] Backup of Exchange Mailboxes fails

2008-02-19 05:17:57
Subject: Re: [Veritas-bu] Backup of Exchange Mailboxes fails
From: "WEAVER, Simon \(external\)" <simon.weaver AT astrium.eads DOT net>
To: <VERITAS-BU AT mailman.eng.auburn DOT edu>
Date: Tue, 19 Feb 2008 10:04:46 -0000
What version of Exchange are you running ? 

-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of bnetra
Sent: Tuesday, February 19, 2008 9:55 AM
To: VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Backup of Exchange Mailboxes fails


Using NBU 6.0MP4 on Windows.

Backup of Exchange Mailboxes is failing with the error:

2/19/2008 11:00:31 AM - Warning bpbrm(pid=5980) from client
bbkmailsrv.services.bbkonline.com: WRN - unable to successfully
enumerate folder: Microsoft Exchange Mailboxes:\

The above message comes and backup fails with status 1 in the beginning
itself (without backing up anything).

I am unable to find a proper resolution to the above error. I read on
Symantec support site the workaround for this is 'Turn off Single
Instance Store for mailbox backups'. I am unable to understand this and
what action to take i.e. how to turn off SIS. I also read that this bug
is fixed in NBU 5.0MP6. So I should not be impacted by this but still I
am getting this error.

What is the solution? Please help.

Thanks.

BNetra

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