Randy,
There is an ancient riddle that applies to
this.
How many cows’ tails would it take
to reach from here to the moon?
Answer…only one, if it is long
enough!
Complexity of the environment is the main determination
factor.
There are small complex environments that
require a lot of attention and thus many people.
There are HUGE environments that are
simplistic and thus require fewer people to maintain.
What is the difference between a complex
and a simplistic environment?
Answer … the quality of planning and
the confidence level of the NetBackup admin to stand up to management.
It doesn’t matter how sharp the “Engineers”
are if management does not back them up.
Service level agreement, (SLA) is another important factor.
If you have a 7/24/365 environment with SLA then number of people required goes up dramatically.
It doesn’t matter how talented and
capable the people are, burnout can and will manifest in turnovers.
Turnovers are BAD and can drastically affect
your SLA due to the learning curve.
Even the most knowledgeable NetBackup guru
will have a learning curve when introduced to a new site.
Minimize that by having an adequate number
of people to allow for sick days, vacation, and training and compensation time.
Meetings!
That word in itself should be an adequate argument
for at least another person.
Go for quality NetBackup engineers that
use the CLI vs. the GUI
Scripting can/will help keep a tight
environment.
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Randy Samora
Sent: Friday, January 04, 2008
8:18 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] How Many
Engineers Does It Take To Backup a Lightbulb
Does
anyone know, or know where I can find out, the industry standards used to
determine how many Engineers I should have on my Backup and Recovery
team? Is it determined by the number of clients? Amount of
data? I’m trying to justify hiring new people and I need all the
ammo I can get.
Thank you,
Randy Samora
Team Lead - Enterprise Backup & Recovery
Enterprise Server and
Storage Systems
randy.samora AT stewart DOT com
Mobile:
713.256.8224
Office: 713.625-8369