[Veritas-bu] Cannot backup files attached on SAN mount point?
2007-12-20 13:12:55
Does anyone here backup "cloned" or aka volumes via a host connected to a
SAN?
I get this error using NetBackup 5.1MP4/MP6 and/or NetBackup 6.0MP5, both
yield the same result:
Here is what it looks like:
12/20/2007 05:00:00 - requesting resource MYSTORAGEGROUP
12/20/2007 05:00:00 - requesting resource
master-server.com.NBU_CLIENT.MAXJOBS.client-name.com
12/20/2007 05:00:00 - requesting resource
master-server.com.NBU_POLICY.MAXJOBS.MYPOLICY001
12/20/2007 05:00:01 - granted resource
master-server.com.NBU_CLIENT.MAXJOBS.client-name.com
12/20/2007 05:00:01 - granted resource
master-server.com.NBU_POLICY.MAXJOBS.MYPOLICY001
12/20/2007 05:00:01 - granted resource AB1234
12/20/2007 05:00:01 - granted resource Drive02
12/20/2007 05:00:01 - granted resource media-server.com
12/20/2007 05:00:02 - started process bpbrm (pid=10339)
12/20/2007 05:00:09 - connecting
12/20/2007 05:00:09 - mounting AB1234
12/20/2007 05:00:10 - connected; connect time: 0:00:00
12/20/2007 05:00:45 - mounted AB1234; mount time: 0:00:36
12/20/2007 05:00:45 - positioning AB1234 to file 3
12/20/2007 05:01:48 - positioned AB1234; position time: 0:01:03
12/20/2007 05:01:48 - begin writing
12/20/2007 07:59:20 - Error bpbrm (pid=10360) from client client-name.com:
ERR - failure reading file: Z:\SAN\EXCHANGE\CLONE1\store1.edb (WIN32 21:
The device is not ready. )
12/20/2007 07:59:21 - end writing; write time: 2:57:33
the requested operation was partially successful (1)
The actual problem: (WIN32 21: The device is not ready. )
Does anyone have any idea how to fix this issue or has anyone run into it
before?
There are several mount points, for example:
Z:\SAN\EXCHANGE\CLONE2\store2.edb
Z:\SAN\EXCHANGE\CLONE2\store3.edb
Z:\SAN\EXCHANGE\CLONE2\store4.edb
They all fail with the same error, I have read the following suggestions
here:
https://forums.symantec.com/syment/board/message?board.id=21&message.id=39090
However, RSM is disabled and these errors persist.
Any clues?
Justin.
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