Veritas-bu

[Veritas-bu] adic i2k questionable barcode errors

2007-12-12 13:50:13
Subject: [Veritas-bu] adic i2k questionable barcode errors
From: "Iverson, Jerald" <Jerald.Iverson AT aiminvestments DOT com>
To: <veritas-bu AT mailman.eng.auburn DOT edu>
Date: Wed, 12 Dec 2007 12:21:08 -0600
environment: linux master/media servers running 6.0mp4
    adic i2k, 2 partitions: lto3 and sdlt (to duplicate to for br/dr/bc)
 
we did a firmware upgrade on the library and now get "questionable barcode" returned only on the sdlt partition for random media.  sometimes reading the barcode  will work several times, and then it will error.  once it errors, it seems that it will always error. 
 
an example robot log from an inventory shows a good tape and then a questionable tape:
10:55:36.954 [7619] <3> empty_slot: <tldcd.c:5027> address = 4098, source address = 4098, source valid = 1
10:55:36.954 [7619] <3>         -->: sense = 00, qual = 00, except = 0, access = 1, full = 1, invert = 0
10:55:36.955 [7619] <3>         -->: voltag = B03978
10:55:36.955 [7619] <3>         -->: voltag hex: [42 30 33 39 37 38 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 00 00 00 00 ]
10:55:36.955 [7619] <3> empty_slot: <tldcd.c:5027> address = 4099, source address = 4099, source valid = 1
10:55:36.955 [7619] <3>         -->: sense = 83, qual = 02, except = 1, access = 1, full = 1, invert = 0
10:55:36.955 [7619] <3>         -->: voltag = B03981
10:55:36.955 [7619] <3>         -->: voltag hex: [42 30 33 39 38 31 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 00 00 00 00 ]
10:55:36.955 [7619] <3> empty_slot: <tldcd.c:5145> Error in table MM_NO_MAGAZINE_SENSE. status = 8
after the questionable tape error, the inventory errors with a 204, which is pretty generic.
 
the error flagged in /var/log/messages shows:
Dec 12 10:56:21 houlebsmd1 tldcd[7619]: TLD(2) cannot clear slot 4 error, slot asc=0x83, ascq=0x2
 
adic is the one telling me the code translates to "questionable barcode".
 
has anyone had to deal with this issue before?  is there a netbackup setting that can override the error and tell it to accept the barcode, as it is always correct?
 
thanks,
jerald
 
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