[Veritas-bu] L1400 autoload not working

I had posted an issue with our L1400 library not autoloading tapes from the CAP. We have had a resolution.

Resolution:

After a long week of trouble shooting we have finally got the auto load fixed. SUN engineers have been tracing the scsi data connection streams and determined that the commands needed were being sent to the server but we had no way to identify if the server was getting it. After talking with SUN engineer we decided to check out the windows device driver and determined that the driver in use was a specific L700 RSM driver. That is not what is normally used. We removed it and went back to the generic “Windows medium driver” and rebooted the server. After that it started loading tapes.

This is a secondary problem to the original router going bad. When the robot was rediscovered after replacing the router, the driver loaded was the wrong one. This would have caused the same problems even if we had an L700. They use the same drivers.

The SUN driver was L700 1.1.2.2, the Windows driver we are now using is Microsoft Driver 5.2.3790.0

Matt Weathers

Senior Systems Programmer

Farm Bureau Insurance of Michigan

mweathe AT fbinsmi DOT com

Office: (517) 391-5021

Fax: (517) 323-6793

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