Reneé Carlisle 
ServerWare Corporation
 Just an update since we finally received a resolution...it's a bug in 6.5.
So far, first bug I have found in 6.5 and I feel it's a pretty small one.
We did manage to change the password following the commands from the command
line.  

Renee Carlisle
ServerWare Corporation





-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of rcarlisle
Sent: Wednesday, October 10, 2007 8:07 AM
To: Veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] NOM Admin password change issue

When I was installing NOM, I entered a new admin password, but it apparently
did not take.  I tried following the instructions to change the password on
Windows and it says to open the Symantec Product Authentication Services
GUI, when I try to run the GUI from start programs, it just never starts.  I
tried opening it from the command line and got an error that says:

<lots of information about ruvssatgui.bat and starting path
information..then at the end>

C:\Program Files\Veritas\Security\Authentication\bin>java
vrts.vss.gui.ui.Vssgui  

'java' is not recognized as an internal or external command,
Operable program or batch file.

Any idea what it is trying to do or what might be wrong?  NOM works just
fine, I just can't change the password...or do anything else I would have to
do at the authentication layer.


 
 
Reneé Carlisle 
ServerWare Corporation
 



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