[Veritas-bu] ACSLS+SL8500 Issues Remain..

Subject:	[Veritas-bu] ACSLS+SL8500 Issues Remain..
From:	"Johnson, Wesley" <Wesley.Johnson AT corp.aol DOT com>
To:	<veritas-bu AT mailman.eng.auburn DOT edu>
Date:	Thu, 20 Sep 2007 13:57:58 -0400

Justin,

If I understand correctly, jobs at times are not mounting tapes and you are probably experiencing media mount timeouts. Been there too. The bptm process makes a reservation call to the drive over the device path, prior to reserving it. If this communication does not complete, you will experience time out issues. Consider taking a look at firmware on both drives and hbas. If those are up to par, then a FC analyzer may help determine the communication issues. Also, HP has a tape drive tool that may help, it should be available from either HP or Sun/STK, upon request. The tool will pull the buffer info from the drive, which can then be analyzed by STK.

Thanks,

Wes

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