Re: [Veritas-bu] Status 57 - Resolutions?
2007-09-10 12:41:53
Jason,
Also, make sure the source IP address of the client is recognizable by
the master. I have seen in some cases where a multi-home hosts is
routing BP traffic from an interface not recognized by the master What
about a tool similar to tcpdump, or snoop to examine your traffic?
Thanks,
Chris Hall
-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Blaine
Robison
Sent: Monday, September 10, 2007 12:03 PM
To: Brooks, Jason; bobbyrjw AT comcast DOT net;
veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Status 57 - Resolutions?
Did You try running bptestbpcd to determine if the ports were open?
--- "Brooks, Jason" <brooksje AT longwood DOT edu> wrote:
> I've ran that with success. The host can resolve the master and
they're on
> the same subnet. For the Windows folks, the client is in a child
domain of
> the master. None of the troubleshooting steps for the 57s have
produced
> anything - i.e., all the steps have succeeded. That's why I'm
wondering
> about the next step, which I thought was bpbkar, but produced no logs
at
> all.
>
> > -----Original Message-----
> > From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
> > [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf
> > Of Bobby Williams
> > Sent: Monday, September 10, 2007 11:22 AM
> > To: Brooks, Jason; veritas-bu AT mailman.eng.auburn DOT edu
> > Subject: Re: [Veritas-bu] Status 57 - Resolutions?
> >
> > Run bpclntcmd -pn on the client.
> >
> > I would suspect that the client can't resolve the master.
> >
> > Can you view the host properties via the GUI?
> >
> >
> >
> >
> > Bobby Williams
> > 2205 Peterson Drive
> > Chattanooga, Tennessee 37421
> > 423-296-8200
> >
> > -----Original Message-----
> > From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
> > [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf
> > Of Brooks, Jason
> > Sent: Monday, September 10, 2007 11:15 AM
> > To: veritas-bu AT mailman.eng.auburn DOT edu
> > Subject: [Veritas-bu] Status 57 - Resolutions?
> >
> > I've been getting Status 57s on a host since we added it to
> > the NBU environment. Here's the setup:
> > Master server: Windows2K3, SP2 with NBU 6.0MP4
> > Client: Windows2K3 Enterprise, R2 SP2 with 6.0MP4 client
> >
> > Anytime a backup is initiated, it ends with a 57. Looking at
> > the BPCD logs, here's what I see:
> >
> > 10:31:38.505 [3152.1472] <2> logconnections: BPCD ACCEPT FROM
> > 192.168.64.169.1952 TO 192.168.64.206.13724
> > 10:31:38.505 [3152.1472] <2> bpcd main: setup_sockopts complete
> > 10:31:38.521 [3152.1472] <2> bpcd peer_hostname: Connection
> > from host master.longwood.edu (192.168.64.169) port 1952
> > 10:31:38.521 [3152.1472] <2> bpcd valid_server: comparing
> > master and master.longwood.edu
> > 10:31:38.521 [3152.1472] <4> bpcd valid_server: hostname
> > comparison succeeded
> > 10:31:38.708 [3152.1472] <2> bpcd main: output socket port number =
1
> > 10:31:39.021 [3152.1472] <2> bpcd main: Duplicated vnetd
> > socket on stderr
> > 10:31:39.021 [3152.1472] <2> bpcd main: <---- NetBackup 6.0 0
> > ------------initiated
> > 10:31:39.021 [3152.1472] <2> bpcd main: Not using VxSS
> > authentication with master.longwood.edu
> > 10:31:39.177 [3152.1472] <2> bpcd main: BPCD_GET_VERSION_RQST
> > 10:31:39.458 [3152.1472] <2> bpcd main: BPCD_GET_NB_VERSION_RQST
> > 10:31:39.458 [3152.1472] <4> bpcd main: Version string is
> > NetBackup 6.0
> > 600000"C:\ProgramFiles\VERITAS\NetBackup\bin"
> > 10:31:39.677 [3152.1472] <2> bpcd main: BPCD_GET_BE_VERSION_RQST
> > 10:31:39.677 [3152.1472] <4> bpcd main: Backup Exec Config
> > key not found.
> > 10:31:39.677 [3152.1472] <4> bpcd main: Version string is
> > NetBackup 6.0
> > 600000"C:\ProgramFiles\VERITAS\NetBackup\bin"
> > 10:31:39.942 [3152.1472] <2> bpcd main: BPCD_GET_VERSION_RQST
> > 10:31:40.271 [3152.1472] <2> bpcd main:
> > BPCD_READ_HOST_CONFIG_RQST 10:31:40.880 [3152.1472] <2> bpcd
> > main: BPCD_GET_VERSION_RQST
> > 10:31:41.114 [3152.1472] <2> bpcd main: BPCD_GET_PRIVILEGES_RQST
> > 10:31:41.427 [3152.1472] <2> bpcd main: BPCD_GET_PLATFORM_RQST
> > 10:31:41.755 [3152.1472] <2> bpcd main: BPCD_GET_UNAME_RQST
> > 10:31:41.755 [3152.1472] <2> getUnameInfo: UNAME_SYSNAME =
WindowsNET
> > 10:31:41.755 [3152.1472] <2> getUnameInfo: UNAME_NODENAME = CLIENT1
> > 10:31:41.755 [3152.1472] <2> getUnameInfo: UNAME_RELEASE = 5
> > 10:31:41.755 [3152.1472] <2> getUnameInfo: UNAME_VERSION = 2
> > 10:31:41.755 [3152.1472] <2> getUnameInfo: UNAME_MACHINE =
> > Intel x86 - Unknown - Revision x403
> > 10:31:41.755 [3152.1472] <2> getUnameInfo: END
> > 10:31:41.989 [3152.1472] <2> bpcd main: BPCD_DISCONNECT_RQST
> > 10:31:41.989 [3152.1472] <2> bpcd exit_bpcd: exit status
> > ----------->exiting
> >
> > By this, I can't see that it fails. Is it dumping to another
> > service and failing there? The only other thing I have
> > logging is bpbkar and vnetd, and there's nothing there.
> >
> > I've retried with loglevel at 5, but still nothing. The
> > firewall isn't turned on on the client, so I'm at a loss.
> >
> > Suggestions?
> >
> > Thanks,
> > Jason
> >
> > ------------
> > Jason Brooks
> > Computer Systems Engineer
> > IITS - Longwood University
> > voice - (434) 395-2034
> > fax - (434) 395-2035
> > mailto:<brooksje AT longwood DOT edu>
> >
> > _______________________________________________
> > Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
> > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
> >
> > _______________________________________________
> Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>
Blaine Robison
Solaris Ceritfied System Administrator
Solaris Certified Network Administrator
Veritas Certified Professional
972-853-2459
214-578-5391
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