Veritas-bu

Re: [Veritas-bu] Status 57 - Resolutions?

2007-09-10 12:41:53
Subject: Re: [Veritas-bu] Status 57 - Resolutions?
From: "Hall, Christian N." <HallC AT SEC DOT GOV>
To: <blaine_robison AT yahoo DOT com>, "Brooks, Jason" <brooksje AT longwood DOT edu>, <bobbyrjw AT comcast DOT net>, <veritas-bu AT mailman.eng.auburn DOT edu>
Date: Mon, 10 Sep 2007 12:20:51 -0400
Jason, 

Also, make sure the source IP address of the client is recognizable by
the master. I have seen in some cases where a multi-home hosts is
routing BP traffic from an interface not recognized by the master What
about a tool similar to tcpdump, or snoop to examine your traffic?  

Thanks,
Chris Hall
 

-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Blaine
Robison
Sent: Monday, September 10, 2007 12:03 PM
To: Brooks, Jason; bobbyrjw AT comcast DOT net;
veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Status 57 - Resolutions?

Did You try running bptestbpcd to determine if the ports were open? 

--- "Brooks, Jason" <brooksje AT longwood DOT edu> wrote:

> I've ran that with success.  The host can resolve the master and
they're on
> the same subnet.  For the Windows folks, the client is in a child
domain of
> the master.  None of the troubleshooting steps for the 57s have
produced
> anything - i.e., all the steps have succeeded.  That's why I'm
wondering
> about the next step, which I thought was bpbkar, but produced no logs
at
> all. 
> 
> > -----Original Message-----
> > From: veritas-bu-bounces AT mailman.eng.auburn DOT edu 
> > [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf 
> > Of Bobby Williams
> > Sent: Monday, September 10, 2007 11:22 AM
> > To: Brooks, Jason; veritas-bu AT mailman.eng.auburn DOT edu
> > Subject: Re: [Veritas-bu] Status 57 - Resolutions?
> > 
> > Run bpclntcmd -pn on the client.
> > 
> > I would suspect that the client can't resolve the master.
> > 
> > Can you view the host properties via the GUI?
> > 
> > 
> > 
> > 
> > Bobby Williams
> > 2205 Peterson Drive
> > Chattanooga, Tennessee  37421
> > 423-296-8200
> > 
> > -----Original Message-----
> > From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
> > [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf 
> > Of Brooks, Jason
> > Sent: Monday, September 10, 2007 11:15 AM
> > To: veritas-bu AT mailman.eng.auburn DOT edu
> > Subject: [Veritas-bu] Status 57 - Resolutions?
> > 
> > I've been getting Status 57s on a host since we added it to 
> > the NBU environment.  Here's the setup:
> > Master server: Windows2K3, SP2 with NBU 6.0MP4
> > Client: Windows2K3 Enterprise, R2 SP2 with 6.0MP4 client
> > 
> > Anytime a backup is initiated, it ends with a 57.  Looking at 
> > the BPCD logs, here's what I see:
> > 
> > 10:31:38.505 [3152.1472] <2> logconnections: BPCD ACCEPT FROM
> > 192.168.64.169.1952 TO 192.168.64.206.13724
> > 10:31:38.505 [3152.1472] <2> bpcd main: setup_sockopts complete
> > 10:31:38.521 [3152.1472] <2> bpcd peer_hostname: Connection 
> > from host master.longwood.edu (192.168.64.169) port 1952
> > 10:31:38.521 [3152.1472] <2> bpcd valid_server: comparing 
> > master and master.longwood.edu
> > 10:31:38.521 [3152.1472] <4> bpcd valid_server: hostname 
> > comparison succeeded
> > 10:31:38.708 [3152.1472] <2> bpcd main: output socket port number =
1
> > 10:31:39.021 [3152.1472] <2> bpcd main: Duplicated vnetd 
> > socket on stderr
> > 10:31:39.021 [3152.1472] <2> bpcd main: <---- NetBackup 6.0 0 
> > ------------initiated
> > 10:31:39.021 [3152.1472] <2> bpcd main: Not using VxSS 
> > authentication with master.longwood.edu
> > 10:31:39.177 [3152.1472] <2> bpcd main: BPCD_GET_VERSION_RQST
> > 10:31:39.458 [3152.1472] <2> bpcd main: BPCD_GET_NB_VERSION_RQST
> > 10:31:39.458 [3152.1472] <4> bpcd main: Version string is 
> > NetBackup     6.0
> > 600000"C:\ProgramFiles\VERITAS\NetBackup\bin"
> > 10:31:39.677 [3152.1472] <2> bpcd main: BPCD_GET_BE_VERSION_RQST
> > 10:31:39.677 [3152.1472] <4> bpcd main: Backup Exec Config 
> > key not found.
> > 10:31:39.677 [3152.1472] <4> bpcd main: Version string is 
> > NetBackup     6.0
> > 600000"C:\ProgramFiles\VERITAS\NetBackup\bin"
> > 10:31:39.942 [3152.1472] <2> bpcd main: BPCD_GET_VERSION_RQST
> > 10:31:40.271 [3152.1472] <2> bpcd main: 
> > BPCD_READ_HOST_CONFIG_RQST 10:31:40.880 [3152.1472] <2> bpcd 
> > main: BPCD_GET_VERSION_RQST
> > 10:31:41.114 [3152.1472] <2> bpcd main: BPCD_GET_PRIVILEGES_RQST
> > 10:31:41.427 [3152.1472] <2> bpcd main: BPCD_GET_PLATFORM_RQST
> > 10:31:41.755 [3152.1472] <2> bpcd main: BPCD_GET_UNAME_RQST
> > 10:31:41.755 [3152.1472] <2> getUnameInfo: UNAME_SYSNAME =
WindowsNET
> > 10:31:41.755 [3152.1472] <2> getUnameInfo: UNAME_NODENAME = CLIENT1
> > 10:31:41.755 [3152.1472] <2> getUnameInfo: UNAME_RELEASE = 5
> > 10:31:41.755 [3152.1472] <2> getUnameInfo: UNAME_VERSION = 2
> > 10:31:41.755 [3152.1472] <2> getUnameInfo: UNAME_MACHINE = 
> > Intel x86 - Unknown - Revision x403
> > 10:31:41.755 [3152.1472] <2> getUnameInfo: END
> > 10:31:41.989 [3152.1472] <2> bpcd main: BPCD_DISCONNECT_RQST
> > 10:31:41.989 [3152.1472] <2> bpcd exit_bpcd: exit status
> >   ----------->exiting
> > 
> > By this, I can't see that it fails.  Is it dumping to another 
> > service and failing there?  The only other thing I have 
> > logging is bpbkar and vnetd, and there's nothing there.
> > 
> > I've retried with loglevel at 5, but still nothing.  The 
> > firewall isn't turned on on the client, so I'm at a loss.
> > 
> > Suggestions?
> > 
> > Thanks,
> > Jason
> > 
> > ------------
> > Jason Brooks
> > Computer Systems Engineer
> > IITS - Longwood University
> > voice - (434) 395-2034
> > fax - (434) 395-2035
> > mailto:<brooksje AT longwood DOT edu>
> > 
> > _______________________________________________
> > Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu 
> > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
> > 
> > _______________________________________________
> Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
> 


Blaine Robison
Solaris Ceritfied System Administrator 
Solaris Certified Network Administrator
Veritas Certified Professional
972-853-2459
214-578-5391


       
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