Sounds like a mapping mismatch.
You need to verify that the robot drive positions is mapped to the
correct O/S device name in NetBackup.
When a backup starts and a tape is mounted, NetBackup waits for the tape
mount to be confirmed. If the tape mount is not confirmed on the correct
O/S device name, but in stead it finds a tape that fits the criteria on
another drive, it will proceed with the backup.
At the end of the backup, a 'rewind & offline' is sent to the O/S device
name. If the mapping is wrong, you will understand that the dismount
cannot take place.
If you have a VERBOSE entry in your vm.conf, you will find the evidence
in syslog (Unix) or Event Viewer App (Windows).
It might look like this (extract from Solaris messages file):
Aug 15 04:54:47 BFe450 tldcd[21016]: [ID 183166 daemon.error] TLD(0) key
= 0x5, asc = 0x3a, ascq = 0x0, MEDIUM NOT PRESENT
Aug 15 04:54:47 BFe450 tldcd[21016]: [ID 841094 daemon.error] TLD(0)
Move_medium error: CHECK CONDITION
Also check bptm log for dismount errors.
You should be able to obtain drive serial #'s from the display panel on
the robot (Drive0 on the robot will be position 1 in NBU).
Run 'tpautoconf -t' to see how the serial #'s are mapped to O/S device
names.
Check if NBU config is correct by comparing the above with 'tpconfig -l'
output. (commands in volmgr/bin)
Also see TechNote http://seer.support.veritas.com/docs/259090.htm
Regards
Marianne
-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of dbwallis
Sent: 07 August 2007 19:02
To: VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Strange Netbackup/Library Behavior
I'm having a problem with my Netbackup system that's causing some jobs
to fail, and I don't understand what's going on. Here's the basic
sequence of events:
Backup window arrives
2 policies fire off, policy A loads 4 volumes, policy B loads 2
(6 drives total), both have additional jobs queued
some jobs complete for both policies.... "A" now has 2 active
jobs, "B" has 1
none of the volumes that were mounted for the completed jobs
have have been unmounted and returned to the library
a queued job for policy B becomes active and tries to mount a
volume
all tape drives still have tapes loaded, eventually the mount
request times out with error code 98
Why doesn't Netbackup unmount the tapes for completed backups and free
up the tape drive?
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