Re: [Veritas-bu] Failing SAP backups

Yes, I can telnet from the client to the master on bpcd.
Yes, I tested used bpclntcmd - Connectivity is correct.

Like I said, the cold f/s  works perfectly. It's the SAP piece that is
failing. 

-----Original Message-----
From: Marianne Van Den Berg [mailto:mvdberg AT stortech.co DOT za] 
Sent: Thursday, August 02, 2007 2:06 PM
To: Jones, Courtenay [Stock]
Subject: RE: [Veritas-bu] Failing SAP backups

Communication work different when it's a database backup. 

The 'child' job is initiated on the client. It needs to connect to bprd
on the master.

Have you tried to telnet from the client to the master on the bprd port?
(telnet <master> bpcd)

Have you tested bpclntcmd from client to master on hostname and ip?

Regards
 

Marianne 

-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of
Courtenay.Jones AT wolseley DOT com
Sent: 01 August 2007 23:40
To: 
Subject: Re: [Veritas-bu] Failing SAP backups

 Env:  1X NBU Master/4x Media Servers is 6.0 MP4 - W2K3 -SP1 -LTO3
Client - HPUX - SAP/Oracle Database Agents - 11.23 - PA-RISC
 
When I attempt a SAP backup on this server, it will continually time out
with a status 41. The strange thing though is that the cold f/s backups
complete perfectly.
 
I checked all of the connectivity with bpclntcmd, and the responses came
back correctly from the master.
 
I turned up the logging and in the backint logs, I am seeing the
following errors:
 
16:35:45.575 [6295] <8> bsa_checkFeatureId: bprd_get_features() failed,
retrying
16:35:45.575 [6295] <2> vnet_cached_gethostbyname: vnet_hosts.c.287:
Function failed: 5 0x00000005
16:35:45.575 [6295] <2> vnet_init_connect_rec: vnet_vnetd.c.3623:
vnet_cached_gethostbyname failed: 5 0x00000005
16:35:45.576 [6295] <2> vnet_connect_to_service_or_vnetd:
vnet_vnetd.c.3499: vnet_init_connect_rec failed: 5 0x00000
005
16:35:45.576 [6295] <2> nb_connect_to_vnetd_or_legacy: comm.c.2033:
vnet_connect_to_vnetd_or_service failed: 5
16:35:45.576 [6295] <2> bprd_connect: Cannot connect to server <master
server name>NBBSA_CLIENT_H OST=<client name>.NBBSA_POLICY=p_sap
automatically: 11
16:35:45.576 [6295] <2> bprd_connect: Cannot connect to server <master
server name>NBBSA_CLIENT_H OST=<client name>.NBBSA_POLICY=p_sap
16:35:45.576 [6295] <2> bprd_connect:    errno = 0 - Error 0
16:35:45.576 [6295] <2> bprd_get_features: bprd_connect<master server
name>NBBSA_CLIENT_HOST=<client name>.NBBSA_POLICY=p_sap) failed, cannot
connect on socket (25)
16:35:45.576 [6295] <16> bsa_checkFeatureId: unable to check if feature
<40> is licensed
16:35:45.576 [6295] <16> bsa_checkFeatureId: Server exit status = 25:
cannot connect on socket
16:35:45.576 [6295] <16> VxBSAInit: ERR - The license for the requested
feature is not available.
16:35:45.576 [6295] <4> VxBSAGetEnv: INF - entering GetEnv -
NBBSA_DEBUGFD
16:35:45.576 [6295] <4> VxBSAGetEnv: INF - returning - ~

 
I double checked that we have the correct licensing, and we do. Any
thoughts?

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