Veritas-bu

Re: [Veritas-bu] Exchange 2003 Information Store Backup Slow

2007-07-31 09:48:51
Subject: Re: [Veritas-bu] Exchange 2003 Information Store Backup Slow
From: "WEAVER, Simon (external)" <simon.weaver AT astrium.eads DOT net>
To: "'Kevin Whittaker'" <Kevin.Whittaker AT syniverse DOT com>, veritas-bu AT mailman.eng.auburn DOT edu
Date: Tue, 31 Jul 2007 14:32:23 +0100
Ok fiber is very, very good, because that is what I use (very similar, but all HP branded).
spoken to Veritas on what changes they made??
 
 

Regards

Simon Weaver
3rd Line Technical Support
Windows Domain Administrator

EADS Astrium Limited, B23AA IM (DCS)
Anchorage Road, Portsmouth, PO3 5PU

Email: Simon.Weaver AT Astrium.eads DOT net

-----Original Message-----
From: Kevin Whittaker [mailto:Kevin.Whittaker AT syniverse DOT com]
Sent: Tuesday, July 31, 2007 2:19 PM
To: WEAVER, Simon (external); veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Exchange 2003 Information Store Backup Slow

EMC DMX3000 disk..... I would have to ask the disk fairies what type of disk, but I believe it is the high end EMC disk.  They have their own Disk SAN setup with 2 fiber connections to ever server.


From: WEAVER, Simon (external) [mailto:simon.weaver AT astrium.eads DOT net]
Sent: Tuesday, July 31, 2007 9:14 AM
To: Kevin Whittaker; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Exchange 2003 Information Store Backup Slow

kevin
Forgot to ask, what sort of disks are the DB's on? High speed fibre, or SCSI Internal drives or hot swappable?
 
 

Regards

Simon Weaver
3rd Line Technical Support
Windows Domain Administrator

EADS Astrium Limited, B23AA IM (DCS)
Anchorage Road, Portsmouth, PO3 5PU

Email: Simon.Weaver AT Astrium.eads DOT net

-----Original Message-----
From: Kevin Whittaker [mailto:Kevin.Whittaker AT syniverse DOT com]
Sent: Tuesday, July 31, 2007 12:36 PM
To: WEAVER, Simon (external); veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Exchange 2003 Information Store Backup Slow

1)  I checked and there is no tracker.exe running.
2)  There is no AV running on it.
 
Checked event logs and only found entries about backing up specific files under the information store.
 
Network speed?!?  They are SAN MEDIA Servers, and backup directly to the SSO drives.
 
Yes the policy is configured to use the storage unit for the media server.
 
Seeing your backup time does not sound positive to me.
 
75GB in 47 mins, means taking my 805GB divide by 75GB = 10.72 hours!


From: WEAVER, Simon (external) [mailto:simon.weaver AT astrium.eads DOT net]
Sent: Tuesday, July 31, 2007 1:19 AM
To: Kevin Whittaker; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Exchange 2003 Information Store Backup Slow

Hi
Well my Ex2k3 is a SAN Media - get approx 60 - 80GB+ - I backup the information store policy and it uses one drive.
 
You can use the * at the end to stream the stores (which sounds like the route veritas has made).
 
To give you an idea, checking last nights backup took  47 mins to backup 75GB
 
I use SSO/SAN/Fiber/LTO3 HP ESL Library.
 
Two things to look at:
1) Make sure tracker.exe is not running locally on the Exchange box (Start, Run, type MSCONFIG and goto the STARTUP tab)
2) Turn off any AV for the Windows operating system (do not turn off Exchange AV)
 
Any errors in the event logs? Almost sounds like Network speeds to me.
 
your policy is configured to use the storage unit for the Media Server?
 
Hope this helps (a little!)
 
 

Regards

Simon Weaver
3rd Line Technical Support
Windows Domain Administrator

EADS Astrium Limited, B23AA IM (DCS)
Anchorage Road, Portsmouth, PO3 5PU

Email: Simon.Weaver AT Astrium.eads DOT net

-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Kevin Whittaker
Sent: Monday, July 30, 2007 7:17 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Exchange 2003 Information Store Backup Slow

All,

I have 2 Exchange 2003 servers, both running Server 2003 SP2.  I will have to admit I don't know much about the 2003 exchange setup, but I was told that they are on the latest patches for Exchange.  Both servers are SAN Media servers and backup to a tape drive via SSO.  The Silo is a L700E with 9940B tape drives.  The Disk space is actually EMC drives via a Disk SAN.  The backup is a Full backup every night.

Here is the issue… the backup doesn't run very fast at least I don't think so.

Six months ago, we had Veritas come in and look at them and help speed them up.  We did 2 things;  One we set limits on the mailboxes of people so the overall size of the information stores when down from 1.2TB to 705GB.  Two, we changed the backups to backup each of the 4 information stores at the same time and multiplex them.

1st Exchange Server:  (Total 81.4GB per hour)
SG1     Mail            20.3GB per hour
SG2     Mail            20.5GB per hour
SG3     Mail            20.1GB per hour
SG4     Public Folder   20.5GB per hour

2nd Exchange Server: (Total 82.6GB per hour)
SG1     Mail            19.5GB per hour
SG2     Mail            19.9GB per hour
SG3     Mail            19.4GB per hour
SG4     Mail            23.8GB per hour

Since that translates to about 22.5MB per second on tape drives that should be able to do about 60MB.  I have a couple Windows 2003 server backups over the network that are doing 35MB per second!

So, does anybody get about the same performance? Better?  Any ideas about things to look at?

Kevin Whittaker
Syniverse Technologies
Systems Engineer - UNIX Admin
Work: (813) 637-5502
Cell: (813) 810-6456

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