Veritas-bu

Re: [Veritas-bu] Aptare and NBU not reporting properly ...

2007-06-15 09:11:51
Subject: Re: [Veritas-bu] Aptare and NBU not reporting properly ...
From: ckstehman AT pepco DOT com
To: "Philip McDougal" <pmcdougal AT calamos DOT com>
Date: Fri, 15 Jun 2007 08:54:16 -0400

Philip

We recently upgraded to NBU6.0MP4.  Aptare 5.2.06 continued to work fine.  About two weeks later
I upgraded Aptare to 6.0.14.  Since that time I have noticed missing MBytes information at times, and
missing and inconsistent File List and Stirage Unit  information from the Netbackup Job Detail drill down.
 I am collecting from two master servers, one is Solaris, the other is Windows 2003. Interestingly the missing
File List information is always from the Windows server, the Solaris server is fine. I have not really
checked the MBytes for accuracy to any level of detail.  I am working with Aptare support on these issues.

I am thinking about upgrading to 6.0.19, but your experience raises converns.

Regards
Carl


=============================
Carl Stehman
IT Distributed Services Team
Pepco Holdings, Inc.
202-331-6619
Pager 301-765-2703
ckstehman AT pepco DOT com



"Philip McDougal" <pmcdougal AT calamos DOT com>
Sent by: veritas-bu-bounces AT mailman.eng.auburn DOT edu

06/14/2007 06:29 PM

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[Veritas-bu] Aptare and NBU not reporting properly ...





Hey guys,
 
Has anyone who is running Aptare and NBU ever had issues where the job summaries are reporting the wrong information?
 
I had an issue 2 weeks ago where a client (1 client out of 100 some odd) was reporting a fraction of the amount actually backed up.  It backed up and was reported as successful and the number of files backed up were correct but Aptare would only report ~30GB out of the 150GB that was getting backed up daily.  I worked with support on it, and of course, it magically disappeared after a week’s worth of frustrating work with Support.  
 
Today, I upgraded to  6.0.19 and as soon as I finished upgrading, the job summaries for today started filling up with errors. Well, no jobs ran but I have tons of Job Summaries that have either a 0 for the JOBID or a NULL value.  It’s totally blowing my SLAs and SOX audits to pieces.
 
Has anyone else experienced this and is there a way to remove the NULL values for the JOBIDs?
 
Thank you!
 
Phil McDougal


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