Re: [Veritas-bu] Help! Lost access to administrative

Chris,
Check for the following in your master server bp.conf file and comment them out:

REQUIRED_INTERFACE = xxxx
MEDIA_SERVER = <master name>
CONNECT_OPTIONS = <your-pc-client> 0 1 1
SERVER_RESERVED_PORT_WINDOW = xxx xxx
SERVER_PORT_WINDOW = xxx xxx
RANDOM_PORTS = xxx

Many times those can interfere with the java console. Having port windows set to a very limited range, or specifying incorrect connect options for the pc's can cause these sort of problems. The MEDIA_SERVER flag will also limit functionality in some cases and if you have that set for the master server you may want to take it out. For required interface - it's just good to eliminate that potential issue.

If those are present - try commenting them out and recycling. See if the gui works then. If it does - you may want to try adding the lines back one at a time to see which one caused the problem you're seeing.

Generally if you see the backup archive and restore gui when you should see the full admin console - there is a name resolution problem (with a status 25 it's generally reverse host name look-up.)

If you install the client piece on the pc - you can try running the following:

C:\Program Files\VERITAS\NetBackup\bin\bpclntcmd -hn <backup-master>

C:\Program Files\VERITAS\NetBackup\bin\bpclntcmd -ip <xxx.xxx.xxx.xxx of master>

C:\Program Files\VERITAS\NetBackup\bin\bpclntcmd -pn
(which should verify the connection to the backup master server).

You can run the same things of course from the linux master to your pc.

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