Veritas-bu

[Veritas-bu] Help! Lost access to administrative commands.

2007-06-01 20:29:58
Subject: [Veritas-bu] Help! Lost access to administrative commands.
From: Christopher Trown <ctrown AT uoregon DOT edu>
To: veritas-bu AT mailman.eng.auburn DOT edu
Date: Fri, 01 Jun 2007 17:08:14 -0700


     I hope somebody can help me.  Support is flailing.  No help at all.

I made a few changes via the console GUI and now I don't have access to any of the admin commands. When I crank up the GUI, all I get is the Backup, Archive and Restore menu option. I get this whether I'm at my workstation in my office or on the console.

     The processes seem to be up:

/usr/openv/netbackup/bin/bpps -a
NB Processes
------------
root 22633 1 0 16:53 pts/1 00:00:00 /usr/openv/netbackup/bin/bprd root 22641 1 0 16:53 pts/1 00:00:00 /usr/openv/netbackup/bin/bpdbm root 22666 22641 0 16:53 pts/1 00:00:00 /usr/openv/netbackup/bin/bpjobd


MM Processes
------------
root     22624     1  0 16:53 pts/1    00:00:00 /usr/openv/volmgr/bin/ltid
root     22631     1  0 16:53 pts/1    00:00:00 vmd -v
root     22681 22624  0 16:53 pts/1    00:00:00 tldd -v
root     22684 22624  0 16:53 pts/1    00:00:00 avrd -v
root     22688     1  0 16:53 pts/1    00:00:00 tldcd -v

/usr/openv/volmgr/bin/vmoprcmd -h backup -d ds

                                  DRIVE STATUS

Drv Type   Control  User      Label  RecMID  ExtMID  Ready   Wr.Enbl.  ReqId
0 hcart AVR Yes AYR145 Yes Yes - 1 hcart2 TLD - No - -

Backups are not running. I can see the jobs in the queue. Since last night, they are failing with status 219.

     When I try to get a listing of available media, I get:

/usr/openv/netbackup/bin/goodies/available_media
<16>bpauthorize main: Function connect_to_remote_server(backup) failed: 25
cannot connect on socket

You do not have the proper authorization to perform
this task.  Please resolve and try again.

Which I think is telling, I just don't know where else to look. There are server entries in bp.conf for the server and my workstation. There are entries in /etc/hosts for my workstation and the server.

The setup is pretty simple, one server acting as Master and Media Server, connected to a robotic library. The system is running RedHat AS3U8.

     Can someone point me where to look?

     Thanks!

Chris...

--
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Attachment: ctrown.vcf
Description: Vcard

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