Veritas-bu

[Veritas-bu] Status 800 problem

2007-04-04 18:21:34
Subject: [Veritas-bu] Status 800 problem
From: Edwin.Bader at interoute.com (Edwin Bader)
Date: Thu, 5 Apr 2007 00:21:34 +0200
Hi David,

 

 

I have had this one before this was the fix from symantic:

 

The problems when getting the status 800 is due to the EMM database
believing there was no resource available (specific media, tape drives,
or storage unit).  The fact that you have had issues with the tape
drives and I suspect that the EMM database believe there was some
resource unavailable, would have caused the problem.  The rebuild you
did and then a restart (maybe a couple of controlled restarts), would
have updated the EMM database (this can take a few minutes after a
restart) and then when starting backups the status 800 should be
cleared.

 

For future reference, when getting issues that seem to be allocation
related, but you know the system should have the resource the action
that helps is;

 

1.  Ensure no backups or restores are running.

2.  Run the command " /usr/openv/netbackup/bin/admincmd/nbrbutil
-resetall " to clear any allocation issues with the EMM database.

3.  Controlled stop and restart of the NetBackup processes/daemons.

 

 

Cheers,

 

Edwin

 

 

 

________________________________

From: veritas-bu-bounces at mailman.eng.auburn.edu
[mailto:veritas-bu-bounces at mailman.eng.auburn.edu] On Behalf Of Cornely,
David
Sent: Wednesday, April 04, 2007 22:55
To: Veritas-bu at mailman.eng.auburn.edu
Subject: [Veritas-bu] Status 800 problem

 

Hey all,

Anyone ever see this before:

4/4/2007 1:50:15 PM - requesting resource BOSPTCMEDIA1-NET

4/4/2007 1:50:15 PM - requesting resource
ptcmaster.bosptc.intuit.com.NBU_CLIENT.MAXJOBS.itemptcdb2.bosptc.intuit.
com

4/4/2007 1:50:15 PM - requesting resource
ptcmaster.bosptc.intuit.com.NBU_POLICY.MAXJOBS.Hourly_Archive_Logs

4/4/2007 1:50:16 PM - Error nbjm(pid=603) NBU status: 800, EMM status:
The robotic library is not defined in EMM

resource request failed(800)

All backup jobs are failing with this same error, and it happens
immediately once the job goes active.  It appears that the library
definition is absent from the EMM server but I don't know how to fix
this.

I'm running NBU6.0 MP4, a Solaris 9 master and a Solaris 9 media server
with 1 robot and 8 drives.  I can inventory the robot and see it in
device monitor.

My EMM server for this environment should be the master and is defined
as such in the bp.conf on both the master and media server.  Any help is
appreciated.

TIA,

Dave

 

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