Phil,
 
There is an issue with 5.1MP6 that requires a replacement library file.
In my experience after I upgraded to MP6, this caused ALL jobs (not just
one or two like you mentioned) to not capture total MB, MB/s, # files
and tapes used. I don't believe there is a docid, but you can reference
my case number 280-994-548 if you think this might be your problem. Be
warned that if the images have already expired, there's no way for
Aptare to go back and get the job info (obviously).
 
-Rusty
 
________________________________

From: veritas-bu-bounces at mailman.eng.auburn.edu
[mailto:veritas-bu-bounces at mailman.eng.auburn.edu] On Behalf Of Philip
McDougal
Sent: Friday, March 09, 2007 5:16 PM
To: Veritas-bu at mailman.eng.auburn.edu
Subject: [Veritas-bu] Aptare and NBU reports not matching up ???



Hello All,

 

I am having a problem with my Aptare reports not catching all the data
(or not processing the data) that is occurring in my NetBackup jobs.

 

I had 2 clients initially fail with a Status (14), then they retried a
2nd time and were successfully backed up.  However, when I check out the
Aptare report, it only recognizes the first attempt and therefore shows
only 0-Bytes and a Successful backup for the job.  It seems like it
doesn't recognize the information or details from the Netbackup retry.
This has happened more than once for me and support is a little stumped.


 

I'm wondering if anyone else has witnessed this behavior or if I'm
missing a configuration setting.  I have set the "ignore retries"
setting for the browser reports but this shows up when I turn it off and
from my custom XML reports as well.  

 

Any insight would be great!

 

Thanks,
Phil.


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