Veritas-bu

[Veritas-bu] Windows 2003, NBU 6.0MP3, VTL, Media Mount Timeout

2006-09-21 13:55:08
Subject: [Veritas-bu] Windows 2003, NBU 6.0MP3, VTL, Media Mount Timeout
From: mirko_nbu at mac.com (mirko_nbu AT mac DOT com)
Date: Thu, 21 Sep 2006 19:55:08 +0200
Paul,

I wonder too :-( Mainly a timeout of more than 5 minutes would help, but as 
explained, the NBU internal timeout does not seem to work... 

Help appreciated :-)


Cheers, 

Mirko


 
On Thursday, September 21, 2006, at 07:43PM, Paul Keating <pkeating at 
bank-banque-canada.ca> wrote:

>I'm wondering what kind of (mis)configuration is responsible for media
>having to be pulled back to the VTL to do a restore.
>
>Sounds painful.
>
>Paul
>
>-- 
>
>
>> -----Original Message-----
>> From: veritas-bu-bounces at mailman.eng.auburn.edu 
>> [mailto:veritas-bu-bounces at mailman.eng.auburn.edu] On Behalf 
>> Of mirko_nbu at mac.com
>> Sent: September 21, 2006 12:46 PM
>> To: veritas-bu at mailman.eng.auburn.edu
>> Subject: [Veritas-bu] Windows 2003, NBU 6.0MP3, VTL, Media 
>> Mount Timeout
>> 
>> 
>> Hi all,
>> 
>> another kind of a problem, that may be a bug in NBU? Expert help 
>> appreciated! 
>> 
>> We're using NetBackup 6.0 on a Windows 2003 Server Master Server. 
>> The Server is connected to a FJS CentricStore VTL, emulating 
>> 8 Exabyte 
>> Mammooth drives with a capacity of 20Gb each. The drives are 
>> integrated 
>> into a NBU logical library using TL8 as the drive controlling type... 
>> 
>> The problem: 
>> Whenever a media is requested, that does not reside in the 
>> VTL cache, the 
>> media content has to be staged in transparently by the VTL 
>> software, leading 
>> to an NBU robot error media timeout message! We tried to 
>> increase the MEDIA_MOUNT_TIMEOUT using the GUI, but the 
>> timeout still appears after 6 minutes, 
>> regardless of the setting... the windows system log complains 
>> about a sempahore 
>> timeout! To me it seems like the MEDIA_MOUNT_TIMEOUT is not 
>> working correctly or 
>> is it only suitable for ACS managed or other drive? Maybe 
>> there is also some different configuration setting on the 
>> Windows or TL8 side? 
>> 
>> Besides this we wonder about the fact, that mounting of the 
>> tape media is beeing retried using another tape drive. Is 
>> there any configuration value that controls this? We already 
>> experimented with "Restore Retries = 0" & "Retry Interval =1"...
>> 
>> Thanks for help! 
>> 
>> Kind regards, 
>> 
>> Mirko 
>> 
>> 
>> _______________________________________________
>> Veritas-bu maillist  -  Veritas-bu at mailman.eng.auburn.edu
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>> 
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Herzliche Gr??e,

Mirko Schlottke

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