[Veritas-bu] Status code 71 Windows 2003 Shadow Copy Components

All the clients are Windows 2003 R2 and SP1 installed. I tried creating
a new test policy and the client is still throwing 71 on Shadow Copy
Components. Is there a separate patch for VSS that is not included in
SP1?

 

________________________________

From: WEAVER, Simon [mailto:simon.weaver at astrium.eads.net] 
Sent: Wednesday, July 26, 2006 1:41 AM
To: Sekhon Simrat S.; veritas-bu at mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Status code 71 Windows 2003 Shadow Copy
Components

 

Are the clients in this policy definetely Windows 2003?

You cannot backup Windows NT 4 / Windows 2000 clients with shadow copy
as this will of course fail.

 

If they ARE Windows 2003, then ensure the client software is correct
version running to handle shadow copy backups (including maintenance
packs).

 

Finally, as a TEST, create a new TEST Policy for the client(s) and try
again :-)

 

Greetings

Regards

Simon Weaver
3rd Line Technical Support
Windows Domain Administrator 

EADS Astrium Limited, B32AA IM (DCS)
Anchorage Road, Portsmouth, PO3 5PU

Email: Simon.Weaver at Astrium-eads.net
<mailto:Simon.Weaver at Astrium-eads.net> 

        -----Original Message-----
        From: Sekhon Simrat S. [mailto:SSSekhon at vasc.com] 
        Sent: 25 July 2006 16:21
        To: veritas-bu at mailman.eng.auburn.edu
        Subject: [Veritas-bu] Status code 71 Windows 2003 Shadow Copy
Components

        Hi! I'm getting status code 71 on Windows 2003 shadow copy
components full backup. Any ideas on this?

        This Win NT policy backs up the OS and data partitions without
any issues but throws a status code 71 for shadow copy components. Any
help would be appreciated.

         

        Thanks,

        Simrat

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