Thanks to all who replied.
Lee Anne's suggestion did the trick.
I find it a little Bizarre that the Local System account would work
where a more privileged domain account wouldn't, but hey, it works!
Now, does anyone know why the Vault Manager service doesn't want to stay
started? Changing the credentials on the service didn't work. :-(
It's not really hurting anything right now as this is a test
environment, but we will be using vault in production so we need to
resolve it. Besides, that big red "down" arrow on the Master server is a
bit disconcerting.
Thanks again,
Kent Eagle
Systems Engineer, MCP, MCSE
Tech Services / SMSS
keagle at wilmingtontrust.com
-----Original Message-----
From: Lee Anne Pedersen [mailto:LeeAnne.Pedersen at gov.ab.ca]
Sent: Thursday, June 08, 2006 5:55 PM
To: veritas-bu at mailman.eng.auburn.edu
Cc: Eagle, Kent
Subject: RE: [Veritas-bu] NetBackup 6.0 MP2 post install errors
I had a similar problem with ASA repeatedly crashing. When I called
Veritas, their first question was 'is the service running under a
domain account or local system?' As mine was running with my standard
Veritas domain account, he recommended I change it to local system.
Haven't had a crash since!
Mine was a clean install of NBU 6.0 plus MP2 on W2K3 R2.
Hope that helps,
Lee Anne
Lee Anne Pedersen MCP
LAN/Server Analyst
Restructuring & Government Efficiency
DCS Delivery Team E
Ph: 780-427-2504
LeeAnne.Pedersen at gov.ab.ca
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-----Original Message-----
From: veritas-bu-bounces at mailman.eng.auburn.edu
[mailto:veritas-bu-bounces at mailman.eng.auburn.edu] On Behalf Of Eagle,
Kent
Sent: Thursday, June 08, 2006 10:03 AM
To: veritas-bu at mailman.eng.auburn.edu
Subject: [Veritas-bu] NetBackup 6.0 MP2 post install errors
Greetings,
Has anyone encountered the following error when attempting to launch the
Administration Console after an installation of NetBackup 6.0 MP2?
"Adaptive Server Anywhere Network Server encountered a problem and
needed to close."
Clicking "OK" in the error dialog for the error above yields another
message that states the EMM database is trying to start. It fails, and
brings up the EMM message again. Clicking OK again seems to work as the
admin console finally starts up and you can see job history. However,
there is NOTHING displayed in the topology view.
Checking the services on the Master Server shows the "Adaptive Server
Anywhere - VERITAS_NB" service is set to automatic, but has not started,
and it's status field is blank. All NetBackup services are started with
the exception of Vault Manager. Manually starting the Server Anywhere -
VERITAS_NB service is successful. If you then close the Admin Console
and double click the icon to reopen it, the Server Anywhere - VERITAS_NB
service stops, (status is blank) and the whole process repeats.
Environment: NetBackup 6.0 MP2 on W2K3 Compaq Proliant 8000 with 4/700
Mhz Xeon processors, 3 Gigs RAM. ADIC s24 with 2 SCSI SDLT drives. All
firmware, drivers, microcode, and patches are up to date. NetBackup 5.1
MP3 was uninstalled from this machine. It was rebooted, and any
remaining references to NetBackup were removed from the file system
prior to the install.
Thanks,
Kent Eagle
Systems Engineer, MCP, MCSE
Tech Services / SMSS
keagle at wilmingtontrust.com
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