Veritas-bu

[Veritas-bu] HELP - Does things get any worse than this :-((

2006-06-08 11:40:39
Subject: [Veritas-bu] HELP - Does things get any worse than this :-((
From: Karl.Koelbel at cognos.com (Koelbel, Karl)
Date: Thu, 8 Jun 2006 11:40:39 -0400
Hi Mark,

Not to be contrary, only to understand, (and certainly not to confuse
the original post): I have used this method repeatedly where media
servers no longer exist.  

The volume database that resides on the Media server contains only
volume and mount information.  I think we agree that this is separate
entirely from any restore records (netbackup catalog).   The only thing
that is required is to tell the Master server to send instructions to
itself to mount the tape rather than the media server.  The media server
need not exist at all for this to happen!   Working this way is very
beneficial to disaster recovery, where you may be recreating and
restoring your environment without media servers previously in service,
so it seems natural that the failover is implemented to address this.

As you mention, there is an appropriate way to decomission a media
server, which involves moving all of the media records to the master's
media database and basically removing it from the GDM, as documented by
Veritas. I've had experience with servers who were not removed in the
proper manner, and those that still exist in some capacity within the
environemnt. This is the method I used to restore successfully in both
cases.

Is there a particular configuration of Media Servers or another process
unique to your environment that prevents this from working?  If so I'd
definitely like to be prepared for the possibility in my own and would
appreciate your insight.

Cheers,
-karl

-----Original Message-----
From: veritas-bu-bounces at mailman.eng.auburn.edu
[mailto:veritas-bu-bounces at mailman.eng.auburn.edu] On Behalf Of
veritas-bu-request at mailman.eng.auburn.edu
Sent: Thursday, June 08, 2006 11:17 AM
To: veritas-bu at mailman.eng.auburn.edu
Subject: Veritas-bu Digest, Vol 2, Issue 34

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Today's Topics:

   1. Re: Inventory failed: unable to open robotic path (201)
      (Pero, Greg)
   2. EDM (legato) media format (Bob Stump)
   3. Re: HELP - Does things get any worse than this    :-((
      (Mark.Donaldson at cexp.com)


----------------------------------------------------------------------

Message: 1
Date: Thu, 8 Jun 2006 08:14:56 -0700
From: "Pero, Greg" <GPero at downeysavings.com>
Subject: Re: [Veritas-bu] Inventory failed: unable to open robotic
        path (201)
To: "Johnny Oestergaard" <joe at joe.dk>
Cc: veritas-bu at mailman.eng.auburn.edu
Message-ID:
        
<061AD740A95AA64B929D5E1F5DAEE3E50A8E0B24 at exdb01.downey.dsla.com>
Content-Type: text/plain; charset="us-ascii"

Thanks - I have a support call into them but have yet to speak to
anyone.

 

Greg Pero

NetSys Systems Engineer Senior

Downey Savings

(949) 509-4488 - office

7142003420 at vtext.com - pager/text message

(714) 200-3420 - cell

gpero at downeysavings.com

________________________________

From: Johnny Oestergaard [mailto:joe at joe.dk]
Sent: Wednesday, June 07, 2006 8:31 PM
To: Pero, Greg
Cc: veritas-bu at mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] Inventory failed: unable to open robotic path
(201)

 

The error "inventory failed: unable to open robotic path" is very
generic in that it basicly can be anything. 

 

First thing I would try is to update the driver for the library from the
vendor. And after that try to check if Veritas has a driver for your
library.

 

/johnny

 

________________________________

From: veritas-bu-bounces at mailman.eng.auburn.edu
[mailto:veritas-bu-bounces at mailman.eng.auburn.edu] On Behalf Of Pero,
Greg
Sent: 7. juni 2006 22:40
To: veritas-bu at mailman.eng.auburn.edu
Subject: [Veritas-bu] Inventory failed: unable to open robotic path
(201)

 

I have a single W3k server as the master connected via Adaptec 39160
SCSI adapter to a Qualstar 46120 Robotic tape library.  If the server
reboots for whatever reason - it appears Netbackup loses the path to the
Robot.  The OS itself appears to be fine - the Robot, tape drives and
scsi adapters all appear in Device Manager.  When I run  "Configure
Storage Devices" in Netbackup - it recognizes the tape drives (as
stand-alone) but not the Robot itself.  If I go into Device Manager and
blow away the tape drives and Robot and reboot - Netbackup will then see
the robot when I run "Configure Storage Devices".  I assume this is
related to the SCSI path changing and Netbackup not being able to handle
it.  If I run "tpconfig - l" it reports 6 tape drives with a status of
"up" and it reports the tape library with a status of "-".  Is there a
work around for this - or any way to configure it so that the SCSI path
does not change? 

 

Thanks,

 

Greg

 

Greg Pero

NetSys Systems Engineer Senior

Downey Savings

(949) 509-4488 - office

7142003420 at vtext.com - pager/text message

(714) 200-3420 - cell

gpero at downeysavings.com

 

 

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Message: 2
Date: Thu, 08 Jun 2006 11:16:10 -0400
From: "Bob Stump" <stumpb at michigan.gov>
Subject: [Veritas-bu] EDM (legato) media format
To: <veritas-bu at mailman.eng.auburn.edu>
Message-ID: <s4880704.028 at michigan.gov>
Content-Type: text/plain; charset="us-ascii"

I have 500 tapes that were used in an EDM (now legato) system. The tapes
are hcart and were used by STK 9940_B tape drives. I want to use them in
NetBackup. I have checked "allow media overwrite" for ALL available
types listed in the GUI.  (ANSI,TAR,DBR,RS-MTF_1,CPIO,AOS/VS MTF
BE-MTF-1 ) Hopefully the EDM format is one of them. Can anyone confirm
the type?

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Message: 3
Date: Thu, 8 Jun 2006 09:16:23 -0600
From: <Mark.Donaldson at cexp.com>
Subject: Re: [Veritas-bu] HELP - Does things get any worse than this
        :-((
To: <veritas-bu at mailman.eng.auburn.edu>
Message-ID:
        
<748EF70383030840B1068BA7F3538EE803C6A76D at USCOBRMFA-SE-71.northamerica.c
exp.com>
        
Content-Type: text/plain;       charset="us-ascii"

All these suggestions assume that whatever original media server backed
up the files is still available (the bpmedia -movedb & FORCE_RESTORE...)
choices.

If the media server was destroyed and the media database on it was
destroyed with it (without transferring it first to another live media
server) then these are not going to work. 

You might be able to use "bpmedialist -h <old_media_server>" to see if
any tapes were still assigned to the media server pre-destruction.  If
they were, you might then be able to import these media on a different
media server to recreate the info.

Losing faith in Netbackup as a product is understandable in times of
stress, but there is a process to destroying a media server and
preserving its data.  Maybe v6.0 will change all this since the
databases are becoming centralized.

-M

-----Original Message-----
From: veritas-bu-bounces at mailman.eng.auburn.edu
[mailto:veritas-bu-bounces at mailman.eng.auburn.edu] On Behalf Of
Abdelrahman, Karim
Sent: Thursday, June 08, 2006 9:03 AM
To: veritas-bu at mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] HELP - Does things get any worse than this
:-((

Simon,
What you need to do is the following:
1.  Bring down Netbackup Daemons
2.  cd /usr/openv/netbackup
3.  vi bp.conf
4.  add the folowing line:
        FORCE_RESTORE_MEDIA_SERVER = old_media_server current_media
server 
        None:"Please replace the media server with your media server
names"
5.  Save
6. Bring up the Daemons
7. Start restore again

Thanks,

-Karim 

-----Original Message-----
From: veritas-bu-bounces at mailman.eng.auburn.edu
[mailto:veritas-bu-bounces at mailman.eng.auburn.edu] On Behalf Of
veritas-bu-request at mailman.eng.auburn.edu
Sent: Thursday, June 08, 2006 10:14 AM
To: veritas-bu at mailman.eng.auburn.edu
Subject: Veritas-bu Digest, Vol 2, Issue 32

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When replying, please edit your Subject line so it is more specific than
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Today's Topics:

   1. Re: HELP - Does things get any worse than this    :-((
      (((((((((((( (WEAVER, Simon)
   2. Re: HELP - Does things get any worse than this
      :-(((((((((((((( (ida3248b at post.cybercity.dk)
   3. Re: HELP - Does things get any worse than this    :-((
      (((((((((((( (WEAVER, Simon)
   4. Re: MS Windows Java console and firewall - what ports     -
      resolution (Jim McD)
   5. How to only stop new disk to tape jobs from starting
      (Hillman, Eric)


----------------------------------------------------------------------

Message: 1
Date: Thu, 8 Jun 2006 07:54:47 +0100
From: "WEAVER, Simon" <simon.weaver at astrium.eads.net>
Subject: Re: [Veritas-bu] HELP - Does things get any worse than this
        :-((    ((((((((((((
To: "'Falk, Martin  SZ/HZA-ITDS2'" <falkmrt at schaeffler.com>,
        veritas-bu at mailman.eng.auburn.edu
Message-ID:
        
<06F68E0112FAD611839400508BAF1B33083DB70D at mms12032.pth.uk.astrium.corp>
        
Content-Type: text/plain; charset="us-ascii"


Martin
Did not work - same error message :-(
 
 

Regards

Simon Weaver
3rd Line Technical Support
Windows Domain Administrator 

EADS Astrium Limited, B32AA IM (DCS)
Anchorage Road, Portsmouth, PO3 5PU

Email:  <mailto:Simon.Weaver at Astrium-eads.net>
Simon.Weaver at Astrium-eads.net

-----Original Message-----
From: Falk, Martin SZ/HZA-ITDS2 [mailto:falkmrt at schaeffler.com]
Sent: 08 June 2006 07:43
To: WEAVER, Simon; veritas-bu at mailman.eng.auburn.edu
Subject: AW: [Veritas-bu] HELP - Does things get any worse than this
:-((((((((((((((


Hello Simon,
 
go to Master Server properties -> Restore Failover and enter the old
Media Server name and the name of the media server that should do the
rerstore.
 
Regards
 
Martin

  _____  

Von: veritas-bu-bounces at mailman.eng.auburn.edu
[mailto:veritas-bu-bounces at mailman.eng.auburn.edu] Im Auftrag von
WEAVER, Simon
Gesendet: Donnerstag, 8. Juni 2006 07:59
An: veritas-bu at mailman.eng.auburn.edu
Betreff: [Veritas-bu] HELP - Does things get any worse than this
:-((((((((((((((


Guys
I just CANNOT believe how unlucky this site is!!!
 
I attempted a restore from one of my Servers IP Addresses, that was
being BACKED UP by the OLD Media Server that was destroyed.
 
Backup, Archive, Restore tool can SEE the Data, and I have specified the
source and destination client as being different (Destination now being
SERVER001) however when performing the restore it shows the following in
activity monitor....
 
Activity Monitor shows....
08/06/2006 06:43:48 - begin Restore
08/06/2006 06:43:51 - 1 images required
08/06/2006 06:43:51 - media 0234L3 required
08/06/2006 06:43:51 - media 0236L3 required
08/06/2006 06:44:26 - restored image 194.35.68.208_1148074371 - (cannot
connect to server backup restore manager(205))
08/06/2006 06:44:26 - end Restore; elapsed time: 00:00:38 the restore
failed to recover the requested files(5)
 
I came in early to do this, as I feared something like this may happen
when I was in bed last night!!
 
Im starting to lose faith in not only Veritas, but also the people
surrounding me!
 
Any help or quick answers would be appreciated. 

Regards

Simon Weaver
3rd Line Technical Support
Windows Domain Administrator 

EADS Astrium Limited, B32AA IM (DCS)
Anchorage Road, Portsmouth, PO3 5PU

Email:  <mailto:Simon.Weaver at Astrium-eads.net>
Simon.Weaver at Astrium-eads.net

 
This email is for the intended addressee only.
If you have received it in error then you must not use, retain,
disseminate or otherwise deal with it.
Please notify the sender by return email.
The views of the author may not necessarily constitute the views of EADS
Astrium Limited.
Nothing in this email shall bind EADS Astrium Limited in any contract or
obligation.

EADS Astrium Limited, Registered in England and Wales No. 2449259
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS,
England
        



This email is for the intended addressee only.
If you have received it in error then you must not use, retain,
disseminate or otherwise deal with it.
Please notify the sender by return email.
The views of the author may not necessarily constitute the views of EADS
Astrium Limited.
Nothing in this email shall bind EADS Astrium Limited in any contract or
obligation.

EADS Astrium Limited, Registered in England and Wales No. 2449259
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS,
England
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Message: 2
Date: Thu, 8 Jun 2006 11:54:59 +0200
From: ida3248b at post.cybercity.dk
Subject: Re: [Veritas-bu] HELP - Does things get any worse than this
        :-((((((((((((((
To: "WEAVER, Simon" <simon.weaver at astrium.eads.net>,
        veritas-bu at mailman.eng.auburn.edu
Message-ID: <20060608094853.M11847 at post.cybercity.dk>
Content-Type: text/plain;       charset=iso-8859-1

Hi Simon 

You could try
bpimage -newserver <newserver name> -id <tape_id> bpmedia -movedb -m
<tape_id> -newserver <newserver name>

Regards
Michael

On Thu, 8 Jun 2006 06:58:38 +0100 , WEAVER, Simon wrote
> Guys
> I just CANNOT believe how unlucky this site is!!!
> ?
> I attempted a restore from one of my Servers IP Addresses, that was
being
BACKED UP by the OLD Media Server that was destroyed.
> ?
> Backup, Archive, Restore tool can SEE the Data, and I have specified
the
source and destination client as being different (Destination now being
SERVER001) however when performing the restore it shows the following in

activity monitor....
> ?
> Activity Monitor shows....
> 08/06/2006 06:43:48 - begin Restore
> 08/06/2006 06:43:51 - 1 images required
> 08/06/2006 06:43:51 - media 0234L3 required
> 08/06/2006 06:43:51 - media 0236L3 required
> 08/06/2006 06:44:26 - restored image 194.35.68.208_1148074371 -
(cannot
connect to server backup restore manager(205))
> 08/06/2006 06:44:26 - end Restore; elapsed time: 00:00:38 the restore 
> failed to recover the requested files(5) ?
> I came in early to do this, as I feared something like this may happen
when
I was in bed last night!!
> ?
> Im starting to lose faith in not only Veritas, but also the people
surrounding me!
> ?
> Any help or quick answers would be appreciated. 
> Regards
> Simon Weaver
> 3rd Line Technical Support
> Windows Domain Administrator
> EADS Astrium Limited, B32AA IM (DCS)
> Anchorage Road, Portsmouth, PO3 5PU
> Email: Simon.Weaver at Astrium-eads.net
> ?

 This email is for the intended addressee only.
> If you have received it in error then you must not use, retain,
disseminate
or otherwise deal with it.
> Please notify the sender by return email.
> The views of the author may not necessarily constitute the views of
EADS
Astrium Limited.
> Nothing in this email shall bind EADS Astrium Limited in any contract
or
obligation.
>
> EADS Astrium Limited, Registered in England and Wales No. 2449259 
> Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1
2AS,
England
>

--
Cybercity Webhosting (http://www.cybercity.dk)



------------------------------

Message: 3
Date: Thu, 8 Jun 2006 11:14:01 +0100 
From: "WEAVER, Simon" <simon.weaver at astrium.eads.net>
Subject: Re: [Veritas-bu] HELP - Does things get any worse than this
        :-((    ((((((((((((
To: "'ida3248b at post.cybercity.dk'" <ida3248b at post.cybercity.dk>,
        veritas-bu at mailman.eng.auburn.edu
Message-ID:
        
<06F68E0112FAD611839400508BAF1B33083DB717 at mms12032.pth.uk.astrium.corp>
        
Content-Type: text/plain;       charset="iso-8859-1"


Ive tried that, and that failed, HOWEVER thanks to Martin and a change
in
the DB ownership of the tapes I may have just cracked it, but running a
consistency check on the DB at the moment!

So will let you know later!

Thanks everyone

Regards

Simon Weaver
3rd Line Technical Support
Windows Domain Administrator

EADS Astrium Limited, B32AA IM (DCS)
Anchorage Road, Portsmouth, PO3 5PU

Email: Simon.Weaver at Astrium-eads.net



-----Original Message-----
From: ida3248b at post.cybercity.dk [mailto:ida3248b at post.cybercity.dk]
Sent: 08 June 2006 10:55
To: WEAVER, Simon; veritas-bu at mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] HELP - Does things get any worse than this
:-((((((((((((((


Hi Simon

You could try
bpimage -newserver <newserver name> -id <tape_id>
bpmedia -movedb -m <tape_id> -newserver <newserver name>

Regards
Michael

On Thu, 8 Jun 2006 06:58:38 +0100 , WEAVER, Simon wrote
> Guys
> I just CANNOT believe how unlucky this site is!!!
> ?
> I attempted a restore from one of my Servers IP Addresses, that was
> being
BACKED UP by the OLD Media Server that was destroyed.
> ?
> Backup, Archive, Restore tool can SEE the Data, and I have specified
> the
source and destination client as being different (Destination now being
SERVER001) however when performing the restore it shows the following in
activity monitor....
> ?
> Activity Monitor shows....
> 08/06/2006 06:43:48 - begin Restore
> 08/06/2006 06:43:51 - 1 images required
> 08/06/2006 06:43:51 - media 0234L3 required
> 08/06/2006 06:43:51 - media 0236L3 required
> 08/06/2006 06:44:26 - restored image 194.35.68.208_1148074371 -
> (cannot
connect to server backup restore manager(205))
> 08/06/2006 06:44:26 - end Restore; elapsed time: 00:00:38
> the restore failed to recover the requested files(5)
> ?
> I came in early to do this, as I feared something like this may happen
> when
I was in bed last night!!
> ?
> Im starting to lose faith in not only Veritas, but also the people
surrounding me!
> ?
> Any help or quick answers would be appreciated.
> Regards
> Simon Weaver
> 3rd Line Technical Support
> Windows Domain Administrator
> EADS Astrium Limited, B32AA IM (DCS)
> Anchorage Road, Portsmouth, PO3 5PU
> Email: Simon.Weaver at Astrium-eads.net
> ?

 This email is for the intended addressee only.
> If you have received it in error then you must not use, retain,
disseminate
or otherwise deal with it.
> Please notify the sender by return email.
> The views of the author may not necessarily constitute the views of
EADS
Astrium Limited.
> Nothing in this email shall bind EADS Astrium Limited in any contract
or
obligation.
>
> EADS Astrium Limited, Registered in England and Wales No. 2449259
> Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1
2AS,
England
>

--
Cybercity Webhosting (http://www.cybercity.dk)

This email is for the intended addressee only.
If you have received it in error then you must not use, retain,
disseminate or otherwise deal with it.
Please notify the sender by return email.
The views of the author may not necessarily constitute the views of EADS
Astrium Limited.
Nothing in this email shall bind EADS Astrium Limited in any contract or
obligation.

EADS Astrium Limited, Registered in England and Wales No. 2449259
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS,
England



------------------------------

Message: 4
Date: Thu, 8 Jun 2006 20:23:20 +1000
From: "Jim McD" <jim222mcd at gmail.com>
Subject: Re: [Veritas-bu] MS Windows Java console and firewall - what
        ports   - resolution
To: veritas-bu at mailman.eng.auburn.edu
Message-ID:
        <4368705b0606080323s4d57c108n29cad6fcc65a03fd at mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"

Most of those in the listed, its in the manual what it not documented
that
well is ...........
On you desktop go to C:\Program Files\Veritas\java   or where the
desktop
client is installed in there lives files with names of the format
    hostname.vrtsnbuj
Change the line SET NBJAVA_CONNECT_OPTION= to have the value 1 the
default
is zero  it should look like this
      SET NBJAVA_CONNECT_OPTION=1
Do this to all files hostname.vrtsnbuj
Test impact on conectivity to other master servers - there should be
none.
Netbackup appears to grab any of these files irrespective of which host
its
connected to. If you have a specific match to the master you are
connecting
and set it as above. It may not work cause its a different .vrtsnbuj
........very dodgy....another example of rainforest software.

On 6/5/06, Jim McD <jim222mcd at gmail.com> wrote:
>
> Hi
>
> I'm getting conflicting information from different sources regarding
which
> ports to open to permit the MS Windows console to connect to a 5.1
master
> server.   Are all the following really necessary?
>
> NetBackup Services     Registered Ports
> bpcd                           13782
> bpdbm                        13721
> bprd                           13720
> vnetd                          13724
> vopied                        13783
> bpjava-msvc               13722
> I assume this is IP & UDP, somebody from Symantec also mention ICMP ?
> Any changes needed on the master server?
>
> Regards    Jim
>



-- 

Regards    Jim
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Message: 5
Date: Thu, 8 Jun 2006 10:13:55 -0400
From: "Hillman, Eric" <Eric.Hillman at blackrock.com>
Subject: [Veritas-bu] How to only stop new disk to tape jobs from
        starting
To: <veritas-bu at mailman.eng.auburn.edu>
Message-ID:
        
<3C4E0B20816AAA46A4385F63D7FC7FE108FA3F at DELPEXV004.na.blkint.com>
Content-Type: text/plain; charset="us-ascii"

We use disk staging in NBU 5.0 MP5.  Our backups to disk were greatly
delayed last night and are now contending with the disk to tape jobs.
We've manually killed all duplication jobs, but new ones keep starting
based on the schedule we set.  Does anyone know of a way besides
stopping bprd to stop only the Duplication jobs from starting?  Thanks!

-Eric

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