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Its most likely VSS is turned on (turn it off on the host properties)
Turn off any AV or Disk I/O software as well.
Stop and restart the client Server again.
Stop and restart all Netbakcup Services - so bpbkar32.exe is no longer
present.
Ensure the server is LOGGED OFF when doing the backups
Uninstall and reinstall the client. also try performing a backup with its IP
Some suggestions that may or may not help
Thanks
Regards
Simon Weaver
3rd Line Technical Support
Windows Domain Administrator
EADS Astrium Limited, B32AA IM (DCS)
Anchorage Road, Portsmouth, PO3 5PU
Email: <mailto:Simon.Weaver AT Astrium-eads DOT net> Simon.Weaver AT
Astrium-eads DOT net
-----Original Message-----
From: Biju Krishnan [mailto:biju.krishnan AT gmail DOT com]
Sent: 15 May 2006 12:50
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Error status 13 for Windows 2003
Dear Admins,
I have just started with netbackup administration, the TEST backup fired for
a windows 2003 server exits with error 13.
As its network read error, we checked the network settings and found to be
1000 Gbps auto.
The Event logs show the following error
Faulting application bpbkar32.exe, version 5.1.0.135 <http://5.1.0.135> ,
faulting module vssapi.dll, version 5.2.3790.1830, fault address 0x00020030
What should I check further????? OR is it a know issue.
--
Regards,
PP BIJU KRISHNAN
----------------------------------------------------------------------------
---------
B.E/SCSA/BCSD Navi Mumbai,India
This email is for the intended addressee only.
If you have received it in error then you must not use, retain, disseminate or
otherwise deal with it.
Please notify the sender by return email.
The views of the author may not necessarily constitute the views of EADS
Astrium Limited.
Nothing in this email shall bind EADS Astrium Limited in any contract or
obligation.
EADS Astrium Limited, Registered in England and Wales No. 2449259
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England
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<DIV><SPAN class=484370706-16052006><FONT face=Arial
color=#0000ff><STRONG><EM>Its most likely VSS is turned on (turn it off on the
host properties)</EM></STRONG></FONT></SPAN></DIV>
<DIV><SPAN class=484370706-16052006><STRONG><EM><FONT face=Arial
color=#0000ff>Turn off any AV or Disk I/O software as
well.</FONT></EM></STRONG></SPAN></DIV>
<DIV><SPAN class=484370706-16052006><STRONG><EM><FONT face=Arial
color=#0000ff></FONT></EM></STRONG></SPAN> </DIV>
<DIV><SPAN class=484370706-16052006><STRONG><EM><FONT face=Arial
color=#0000ff>Stop and restart the client Server
again.</FONT></EM></STRONG></SPAN></DIV>
<DIV><SPAN class=484370706-16052006><STRONG><EM><FONT face=Arial
color=#0000ff></FONT></EM></STRONG></SPAN> </DIV>
<DIV><SPAN class=484370706-16052006><STRONG><EM><FONT face=Arial
color=#0000ff>Stop and restart all Netbakcup Services - so bpbkar32.exe is no
longer present.</FONT></EM></STRONG></SPAN></DIV>
<DIV><SPAN class=484370706-16052006><STRONG><EM><FONT face=Arial
color=#0000ff></FONT></EM></STRONG></SPAN> </DIV>
<DIV><SPAN class=484370706-16052006><STRONG><EM><FONT face=Arial
color=#0000ff>Ensure the server is LOGGED OFF when doing the
backups</FONT></EM></STRONG></SPAN></DIV>
<DIV><SPAN class=484370706-16052006><STRONG><EM><FONT face=Arial
color=#0000ff></FONT></EM></STRONG></SPAN> </DIV>
<DIV><SPAN class=484370706-16052006><STRONG><EM><FONT face=Arial
color=#0000ff>Uninstall and reinstall the client. also try performing a backup
with its IP</FONT></EM></STRONG></SPAN></DIV>
<DIV><SPAN class=484370706-16052006><STRONG><EM><FONT face=Arial
color=#0000ff></FONT></EM></STRONG></SPAN> </DIV>
<DIV><SPAN class=484370706-16052006><STRONG><EM><FONT face=Arial
color=#0000ff>Some suggestions that may or may not
help</FONT></EM></STRONG></SPAN></DIV>
<DIV><SPAN class=484370706-16052006><STRONG><EM><FONT face=Arial
color=#0000ff>Thanks</FONT></EM></STRONG></SPAN></DIV>
<DIV> </DIV>
<DIV> </DIV>
<P align=left><SPAN lang=en-gb><EM><FONT color=#3f6296><FONT size=2><FONT
face=Arial><FONT
color=#0000ff>Regards</FONT></FONT></FONT></FONT></EM></SPAN></P>
<P align=left><SPAN lang=en-gb><EM><FONT color=#3f6296><FONT size=2><FONT
face=Arial><FONT color=#0000ff>Simon
Weaver</FONT><BR></FONT></FONT></FONT><FONT
face=Arial color=#0000a0 size=2><STRONG>3rd Line Technical Support<BR>Windows
Domain Administrator</STRONG></FONT></EM><FONT face=Arial> </FONT></SPAN></P>
<P><SPAN lang=en-gb><I><FONT face=Arial color=#0000ff size=2>EADS Astrium
Limited, B32AA IM (DCS)</FONT></I></SPAN><SPAN lang=en-gb><BR><FONT face=Arial
color=#0000ff size=2><EM>Anchorage Road, Portsmouth, PO3
5PU</EM></FONT></SPAN></P>
<P><SPAN lang=en-gb><FONT face=Arial color=#0000ff size=2><EM>Email:
</EM></FONT><A href="mailto:Simon.Weaver AT Astrium-eads DOT net"><FONT
face=Arial
size=2><EM>Simon.Weaver AT Astrium-eads DOT net</EM></FONT></A></SPAN></P>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> Biju Krishnan
[mailto:biju.krishnan AT gmail DOT com] <BR><B>Sent:</B> 15 May 2006
12:50<BR><B>To:</B> veritas-bu AT mailman.eng.auburn DOT
edu<BR><B>Subject:</B>
[Veritas-bu] Error status 13 for Windows 2003<BR><BR></FONT></DIV>
<DIV>Dear Admins,</DIV>
<DIV> </DIV>
<DIV>I have just started with netbackup administration, the TEST backup fired
for a windows 2003 server exits with error 13.</DIV>
<DIV> </DIV>
<DIV>As its network read error, we checked the network settings and found to
be 1000 Gbps auto.</DIV>
<DIV> </DIV>
<DIV>The Event logs show the following error</DIV>
<DIV> </DIV>
<DIV><STRONG>
<DIV><FONT face="Zurich BT">Faulting application bpbkar32.exe, version <A
href="http://5.1.0.135";>5.1.0.135</A>, faulting module vssapi.dll, version
5.2.3790.1830, fault address 0x00020030</FONT></DIV></STRONG></DIV>
<DIV> </DIV>
<DIV>What should I check further????? OR is it a know issue.<BR
clear=all><BR>-- <BR>Regards,<BR>PP BIJU
KRISHNAN<BR>-------------------------------------------------------------------------------------<BR>B.E/SCSA/BCSD
Navi Mumbai,India </DIV></BLOCKQUOTE></BODY></HTML>
<table><tr><td bgcolor=#ffffff><font color=#000000>This email is for the
intended addressee only.<br>
If you have received it in error then you must not use, retain, disseminate or
otherwise deal with it.<br>
Please notify the sender by return email.<br>
The views of the author may not necessarily constitute the views of EADS
Astrium Limited.<br>
Nothing in this email shall bind EADS Astrium Limited in any contract or
obligation.<br>
<br>
EADS Astrium Limited, Registered in England and Wales No. 2449259<br>
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS,
England<br>
</font></td></tr></table>
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