On Wed, May 10, 2006 at 04:27:41PM -0400, Martin, Jonathan (Contractor) wrote:
> Comment #98- Next major release following NetBackup 6.0 will not support
> this OS version. This status could change if market and/or vendor
> support positions change.
> 
> Talk about CYA!  That's only next to the 64Bit and Older versions of
> RedHat and SLES.  The newer versions (Redhat 4 / SLES9) have no such
> comment for 32bit, although the 64bit is a bit disconcerting. =/

Yeah, my sales rep is saying "no decision has been made" yet Symantec
has officially documented "no support".  Which vendor support positions
are they talking about?  The one by Red Hat that says RHEL 3 is
supported through October, 2010?  Or the one that by Microsoft by says
that Win2K is no longer supported but Symantec is chosing to support it
anyway? 

RHEL 3 is not an "older version" - it's not the current version, but
it's the one that even Symantec forces us to deploy today for some of
their enterprise products.

The only thing that I believe will get Symantec to change their minds is
the "market support position".  We, as the customer community, have to
tell Symantec that their support commitment sucks and is not acceptable.
Red Hat is commited to RHEL 3 - why won't Symantec commit to it?

        .../Ed

-- 
Ed Wilts, RHCE
Mounds View, MN, USA
mailto:ewilts AT ewilts DOT org
Member #1, Red Hat Community Ambassador Program