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Problem solved! Thank you very much-I expected a chain of frustrating
emails back and forth between VERITAS support before even stumbling on
to anything.
=20
Thanks again-
Justin King
=20
________________________________
From: Jim Peppas [mailto:perf AT peppas DOT gr]=20
Sent: Sunday, April 16, 2006 6:31 PM
To: Justin King; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] NB6 MP2 - ASA Server Dies
=20
Hi.
=20
Are you running the ASA service with localsystem account or something
else. I had an issue when I first installed NBU6.0 and I set the Domain
Admin user for NBU services. The ASA service refused to stay up. After
changing only the ASA service to localsystem it seemed to be OK.
=20
Regards,
Jim
=20
________________________________
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Justin
King
Sent: Thursday, April 13, 2006 7:50 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] NB6 MP2 - ASA Server Dies
Well, I finally managed to upgrade to NB6 with everything working (sort
of), but it seems quite buggy. The worst of the problem is as follows:
immediately following a successful offline catalog backup (tape or disk,
I've tested both), the Adaptive Server Anywhere process (dbsrv9) dies
which is a dependency of the EMM database service and the Resource
Broker - therefore, they stop responding.
=20
Normalcy can be restored by stopping the Resource Broker service, then
the EMM service - and restarting all of them. I can't seem to find any
debugging output for the EMM, ASA or RB services. Has anyone come
across this? It's a W2K SP4 master.
=20
Any help would be greatly appreciated.
=20
Thanks-
=20
Justin King
=20
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<div>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Problem solved! Thank you very much—I =
expected a
chain of frustrating emails back and forth between VERITAS support =
before even
stumbling on to anything.</span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Thanks again-</span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Justin King</span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> </span></font></p>
<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>
<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>
</span></font></div>
<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> Jim =
Peppas
[mailto:perf AT peppas DOT gr] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Sunday, April 16, =
2006 6:31
PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> Justin King;
veritas-bu AT mailman.eng.auburn DOT edu<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: [Veritas-bu] =
NB6 MP2
- ASA Server Dies</span></font></p>
</div>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'> </span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dblue face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:blue'>Hi.</span></font></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'> </span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dblue face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:blue'>Are you running the ASA service =
with
localsystem account or something else. I had an issue when I first =
installed
NBU6.0 and I set the Domain Admin user for NBU services. The ASA service
refused to stay up. After changing only the ASA service to localsystem =
it
seemed to be OK.</span></font></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'> </span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dblue face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:blue'>Regards,</span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dblue face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:blue'>Jim</span></font></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'> </span></font></p>
<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>
<hr size=3D2 width=3D"100%" align=3Dcenter tabIndex=3D-1>
</span></font></div>
<p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><b><font size=3D2 =
face=3DTahoma><span
style=3D'font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</spa=
n></font></b><font
size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;font-family:Tahoma'>
veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <b><span =
style=3D'font-weight:
bold'>On Behalf Of </span></b>Justin King<br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Thursday, April 13, =
2006
7:50 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> =
veritas-bu AT mailman.eng.auburn DOT edu<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> [Veritas-bu] NB6 =
MP2 -
ASA Server Dies</span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Well, I finally managed to upgrade to NB6 with =
everything
working (sort of), but it seems quite buggy. The worst of the =
problem is
as follows: immediately following a successful offline catalog backup =
(tape or
disk, I’ve tested both), the Adaptive Server Anywhere process =
(dbsrv9)
dies which is a dependency of the EMM database service and the Resource =
Broker
– therefore, they stop responding.</span></font></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'> </span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Normalcy can be restored by stopping the Resource =
Broker
service, then the EMM service – and restarting all of them. =
I
can’t seem to find any debugging output for the EMM, ASA or RB
services. Has anyone come across this? It’s a W2K SP4 =
master.</span></font></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'> </span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Any help would be greatly =
appreciated.</span></font></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'> </span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Thanks-</span></font></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'> </span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Justin King</span></font></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'> </span></font></p>
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