What's "s s" (status of the slotted tapes) show via robtest?  Only one bad tape 
number or all UNKNOWN tape numbers.  Might have a bad barcode reader.

-M

-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]On Behalf Of Dave
Markham
Sent: Thursday, March 23, 2006 9:43 AM
To: Xu, Ying
Cc: andrew.x.smith AT jpmchase DOT com; veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] drives showing UNKNOWN


Already done :( Same result

Xu, Ying wrote:
>
> Leave the drive down, and reset the tape library when you get chance.
>
> -----Original Message-----
> From: veritas-bu-admin AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Dave 
> Markham
>
> Sent: Thursday, March 23, 2006 9:51 AM
> To: andrew.x.smith AT jpmchase DOT com
> Cc: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: Re: [Veritas-bu] drives showing UNKNOWN
>
> Ops have been to the unit and seen there are physically no tapes in
> the drive.
>
> I just need to rule out netbackup thinking there is to prove there is
> a h/w problem.
>
> Dave
>
> andrew.x.smith AT jpmchase DOT com wrote:
> >
> > The mt status showing no tape can mean the tape is ejected, but still
> > in the drive - have u tried moving the UNKNOWN tape from the drive
> > using robtest? m d3 s?? ? I suspect that will work (and the library
> > just wasnt able to read the barcode for these tapes). If it doesnt
> > then you probably have a hardware fault.
> >
> >
> >
> >
> >       *Dave Markham <dave.markham AT fjserv DOT net>* Sent by:
> > veritas-bu-admin AT mailman.eng.auburn DOT edu
> >
> > 23/03/2006 15:14
> > Please respond to dave.markham
> >
> >             
> >         To:        "veritas-bu AT mailman.eng.auburn DOT edu"
> > <veritas-bu AT mailman.eng.auburn DOT edu>
> >         cc:       
> >         Subject:        [Veritas-bu] drives showing UNKNOWN
> >
> >
> >
> >
> > Netbackup 5.0 mp5s2 on solaris 8 connected to L1000 with 4 DLT7000
> > drives in.
> >
> > Has anyone seen it where robtest shows drive with barcode UNKNOWN, yet
> > there are no tapes in the drive?
> >
> > Invoking robotic test utility:
> > /usr/openv/volmgr/bin/tldtest -r /dev/sg/c3t0l0 -d1 /dev/rmt/0cbn -d2
> > /dev/rmt/1cbn -d3 /dev/rmt/2cbn -d4 /dev/rmt/3cbn
> >
> > Opening /dev/sg/c3t0l0
> > MODE_SENSE complete
> > Enter tld commands (? returns help information) s d drive 1 (addr 128)
> > access = 1 Contains Cartridge = no SCSI ID from drive 1 is 2 drive 2
> > (addr 129) access = 1 Contains Cartridge = no SCSI ID from drive 2 is
> > 3 drive 3 (addr 130) access = 1 Contains Cartridge = yes Barcode =
> > UNKNOWN SCSI ID from drive 3 is 4 drive 4 (addr 131) access = 1
> > Contains Cartridge = yes Barcode = UNKNOWN SCSI ID from drive 4 is 5
> > READ_ELEMENT_STATUS complete
> >
> >
> > The drives keep going down if i up them and a job tries to use them.
> >
> > I currently have them in a down state. The drives are flashing, but
> > the akibia support after not responding for ages are trying to say its
> > a netbackup problem as mt -f /dev/rmt/2cbn status shows there is no
> > tape loaded. ( which it wouldnt because there isnt one )
> >
> > # for d in 0 1 2 3; do mt -f /dev/rmt/$d'cbn' status; done
> > /dev/rmt/0cbn: no tape loaded or drive offline
> > /dev/rmt/1cbn: no tape loaded or drive offline
> > /dev/rmt/2cbn: no tape loaded or drive offline
> > /dev/rmt/3cbn: no tape loaded or drive offline
> >
> >
> > I am thinking the drives are goosed and robtest cannot talk to them to
> > get a clear picture. Is this on the right track?
> >
> > Anyone any ideas?
> >
> >
> > _______________________________________________
> > Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
> > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
> >
> >
>
> _______________________________________________
> Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>
> ------------------------------------------------------------------------
>
> *
> The information in this message may be proprietary and/or
> confidential, and protected from disclosure. If the reader of this
> message is not the intended recipient, or an employee or agent
> responsible for delivering this message to the intended recipient,
> you are hereby notified that any dissemination, distribution or
> copying of this communication is strictly prohibited. If you have
> received this communication in error, please notify First Data
> immediately by replying to this message and deleting it from your
> computer.
> *
>

_______________________________________________
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu